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Hilos + Zendesk

Hilos + Zendesk

Hilos + Zendesk integrations

Create Zendesk tickets when new contacts complete flows in Hilos

When a new automated WhatsApp conversation (flow) is completed in Hilos, a matching Zendesk ticket will be created automatically.

  1. When this happens...
    Contact Completed Flow
    Contact Completed Flow
    Contact Completed FlowTriggers when a contact completes a flow.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Hilos and Zendesk

Discover other triggers and actions you can use with Hilos and Zendesk

  • Hilos triggers, actions, and search
    New Contact

    Triggers when an new contact is created.

    Trigger
    Instant
    Try It
  • Hilos triggers, actions, and search
    Contact Joined Inbound Flow

    Triggers when a contact sends a message that starts an inbound flow.

    Trigger
    Instant
    Try It
    • WhatsApp Phone Number
      Required
    • Flow to start
      Required
    • First Name
    • Last Name
    • Email
    • External URL
    • Custom properties
    Action
    Write
  • Hilos triggers, actions, and search
    Contact Completed Flow

    Triggers when a contact completes a flow.

    Trigger
    Instant
    Try It
    • Phone
      Required
    • First Name
    • Last Name
    • Email
    • External URL
    • Source
    • Custom properties
    • Tags
    Action
    Write
    • WhatsApp Phone Number
      Required
    • WhatsApp Template to send
      Required
    Action
    Write
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About Hilos
Hilos is the full-stack for WhatsApp: get Business API Access, chat using our WhatsApp multi-agent Inbox and build automations that integrate with your existing tools (like your CRM).
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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