Heymarket SMS + Zendesk

Heymarket SMS + Zendesk integrations

Create contacts in Heymarket from new users in Zendesk

Some customers prefer text messaging over email. With this Zapier integration, contacts with phone numbers created in Zendesk are automatically created in Heymarket, where they can be sent text messages.

When this happens...
New UserTriggers when a new user is created.
TriggerPolling
automatically do this!
Create or Update ContactCreates or updates a contact.
ActionWrite

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More things you can do with Zendesk and Heymarket SMS

Discover other triggers and actions you can use with Zendesk and Heymarket SMS

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
New or Updated Contact
Triggers when a contact is created or updated.
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Phone Number
- Email Address
- Note
- List
- Name
Action
Write
- Action
  Required
- List
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Template
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Phone Number
  Required
- Message
  Required
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Inbox
  Required
- Chat Direction
  Required
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Phone Number
- Email Address
- Note
- List
- Name
Action
Write
- Action
  Required
- List
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Template
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Phone Number
  Required
- Message
  Required
Action
Write

About Heymarket SMS

Heymarket SMS is a business texting with customers and employees. Your team gets shared inboxes, templates, and workflows to message quickly and securely from all the major messaging apps in one place.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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