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HelpSpot + Updown.io

Generate HelpSpot requests from new down alerts in Updown.io

Easily create a new HelpSpot request when a new down event is detected by Updown.io. With this integration in place, information about the system that is down is inserted automatically into the body of the HelpSpot request.

Easily create a new HelpSpot request when a new down event is detected by Updown.io. With this integration in place, information about the system that is down is inserted automatically into the body of the HelpSpot request.

  1. When this happens...
    Updown.ioUpdown.io
    New Down Alert

    Triggers when a check is down.

    TriggerInstant
  2. automatically do this!
    HelpSpotHelpSpot
    Create a New Request

    Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • NameRequired

    Trigger
    Instant
    Try It
    • NameRequired

    Trigger
    Instant
    Try It
    • NameRequired

    Trigger
    Instant
    Try It
    • NameRequired

    Trigger
    Instant
    Try It
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About HelpSpot

HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.

Related categories

  • Customer Support
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About Updown.io

updown.io is an online service that checks your website's status by periodically sending an HTTP request. It then notifies you by Slack, Telegram, email or SMS when your website is not responding correctly, your SSL certificate is invalid or about to expire, and more.
Learn more

Related categories