HelpSpot + SMS by Zapier integrations
Send Zapier SMS messages for new requests in HelpSpot
When a new request is received in HelpSpot, this Zap automatically sends a custom SMS message via Zapier SMS to a specified number, effortlessly notifying staff to check on the request. The SMS will include the request id and a truncated note body to keep your stakeholders on top of crucial details.
- When this happens...New RequestTriggers when a new request is created.
- automatically do this!Send SMSSend an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
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More things you can do with HelpSpot and SMS by Zapier
Discover other triggers and actions you can use with HelpSpot and SMS by Zapier
- New Request
Triggers when a new request is created.
Try ItTriggerInstant - Category
- Status
- Open/Closed
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Search String
Try ItTriggerPolling- xRequestRequired
- Subject
- Note Body
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Status
- Open
ActionWrite
- Update
Triggers when a request is updated.
Try ItTriggerInstant - Subject
- Note BodyRequired
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Open
- Status
ActionWrite- Send_v2_copy
- From_number
- MessageRequired
ActionWrite
Related categories
Related categories



