HelpSpot + Slack
Get Slack channel notifications for new HelpSpot requests
If your organization uses Slack as the primary means of communicating, employees are likely to check email less frequently. This Zap allows your team to be notified about new HelpSpot requests directly in the Slack channel of your choice.
If your organization uses Slack as the primary means of communicating, employees are likely to check email less frequently. This Zap allows your team to be notified about new HelpSpot requests directly in the Slack channel of your choice.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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New Request
Triggers when a new request is created.
Try ItCategory
Status
Open/Closed
Customer ID
First Name
Last Name
Email
Phone
Search String
Try ItxRequestRequired
Subject
Note Body
Category
Note Type
HTML Note
Customer Id
First Name
Last Name
Email
Phone
Urgent
Mailbox
Opened Via
Email CC
Email BCC
Email Staff
Status
Open
New Channel
Triggers whenever a new #channel is created.
Try It
About HelpSpot
HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.
Related categories
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
