Gorgias + Recharge

Gorgias + Recharge integrations

Create Gorgias tickets for new cancelled Recharge subscriptions

Stay on top of subscription management with this Recharge to Gorgias workflow. When a subscription is cancelled in Recharge, it creates a ticket in Gorgias, ensuring customer issues are handled swiftly. Improve your customer service and maintain open communication with ease.

When this happens...
New Cancelled SubscriptionTriggers on a cancelled subscription.
TriggerInstant
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Create TicketCreates a ticket
ActionWrite

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More things you can do with Recharge and Gorgias

Discover other triggers and actions you can use with Recharge and Gorgias

New Reactivated Subscription
Triggers on an activated subscription.
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Address Updated
Triggers when an address is updated.
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Instant
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New Charge Created
Triggers when a new charge is created.
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Instant
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Charge Max Retries Reached
Triggers when a charge reaches maximum retry attempts.
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Instant
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Charge Refunded
Triggers when a charge is refunded.
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Instant
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Charge Updated
Triggers when a charge is updated.
Trigger
Instant
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Checkout Created
Triggers when a checkout session is created.
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Instant
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Checkout Updated
Triggers when a checkout session is modified.
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Instant
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Customer Payment Method Updated
Triggers when a customer updates their payment method.
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Customer Updated
Triggers when a customer is updated.
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Instant
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Onetime Deleted
Triggers when a one-time product is deleted.
Trigger
Instant
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- Status
Trigger
Instant
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Order Created
Triggers when an order is created.
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Order Processed
Triggers when an order is successfully processed.
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Order Updated
Triggers when order properties are modified.
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Product Deleted
Triggers when a product is deleted.
Trigger
Instant
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- Status
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Instant
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Subscription Paused
Triggers when a subscription is paused.
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Instant
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Subscription Product Swapped
Triggers when a subscription product is swapped to a different variant.
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Instant
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Subscription Updated
Triggers when an existing subscription is updated.
Trigger
Instant
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- Collection ID
  Required
- External Product ID
- External Product IDs
Action
Write
- Charge ID
  Required
- Discount ID
- Discount Code
Action
Write
- Charge ID
  Required
- Next Charge Date
  Required
Action
Write
- Order ID
  Required
- Scheduled Date
Action
Write
- Status
- Subscription ID
- Customer ID
- Created After
- Created Before
- Updated After
- Updated Before
Action
Write
- Status
- Customer ID
Action
Write
- Status
- Customer ID
Action
Write
- External Variant ID
  Required
- Quantity
  Required
- Purchase Type
- External Product ID
- Product Title
- Variant Title
- Unit Price
- SKU
- Handle
- Weight
- Email
  Required
- First Name
- Last Name
- Company
- Address Line 1
- Address Line 2
- City
- State/Province
- Country Code
- ZIP/Postal Code
- Phone Number
- First Name
- Last Name
- Company
- Address Line 1
- Address Line 2
- City
- State/Province
- Country Code
- ZIP/Postal Code
- Phone Number
- Currency
- External Checkout ID
- External Checkout Source
- Note
- Discount Code
Action
Write
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Billing Address Line 1
- Billing Address Line 2
- Billing City
- Billing Province/State
- Billing ZIP/Postal Code
- Billing Country
- Billing Phone
- Accepts Marketing
- Tax Exempt
Action
Write
- Namespace
  Required
- Key
  Required
- Value
  Required
- Value Type
  Required
- Owner Resource
  Required
- Owner ID
  Required
- Description
Action
Write
- Title
  Required
- Type
  Required
- External Product ID
  Required
- Discount Amount
- Discount Type
- Sort Order
- Charge Interval Frequency
- Interval Unit
- Order Interval Frequency
- Expire After Number of Charges
- Order Day of Month
- Order Day of Week
- Cutoff Day of Month
- Cutoff Day of Week
Action
Write
- Address ID
  Required
- Order Interval Frequency
  Required
- Order Interval Unit
  Required
- Quantity
  Required
- Next Charge Date
  Required
- External Product ID
- External Variant ID
  Required
- Charge Interval Frequency
  Required
- Expire After Number of Charges
- Price
- Product Title
- Property Name
  Required
- Property Value
  Required
- Plan ID
- Status
- Order Day of Month
- Order Day of Week
Action
Write
- Address ID
  Required
Action
Write
- Collection ID
  Required
- External Product ID
- External Product IDs
Action
Write
- Metafield ID
  Required
Action
Write
- Order ID
  Required
Action
Write
- External Product ID
  Required
Action
Write
- Metafield ID
  Required
Action
Write
- Limit
- Customer ID
- Page
- Created After
- Created Before
- Updated After
- Updated Before
Action
Write
- Status
- Subscription ID
- Customer ID
- External Order ID
Action
Write
- Collection ID
Action
Write
- Owner Resource
- Owner ID
- Namespace
Action
Write
- Status
- Customer ID
Action
Write
- Plan IDs
- External Product ID
- Type
Action
Write
- Country Code
- Country Name
Action
Write
- Charge ID
  Required
Action
Write
- Subscription
  Required
Action
Write
- Charge ID
  Required
Action
Write
- Checkout Token
  Required
Action
Write
- Customer ID
  Required
Action
Write
- One-Time Charge ID
  Required
Action
Write
- External Product ID
  Required
Action
Write
Retrieve Store
Retrieves store information including shop details, currency, timezone, and configuration settings.
Action
Write
- Charge
  Required
- Subscription
  Required
Action
Write
- Address ID
  Required
- First Name
- Last Name
- Address Line 1
- Address Line 2
- City
- Province/State
- ZIP/Postal Code
- Country
- Phone Number
- Company
- Discount ID
Action
Write
- Collection ID
  Required
- Description
- Sort Order
- Title
Action
Write
- Metafield ID
  Required
- Value
  Required
- Value Type
  Required
- Owner ID
  Required
- Owner Resource
  Required
- Description
Action
Write
- Order ID
  Required
- Purchase Item ID
- Purchase Item Type
- Quantity
- Handle
- SKU
- Title
- Variant Title
- Weight (grams)
- Original Price
- Unit Price
- Total Price
- Tax Due
- Taxable
- Taxable Amount
- Unit Price Includes Tax
- External Product ID
- External Variant ID
Action
Write
- Product ID
  Required
- Brand
- External Created Date
- External Updated Date
- Small Image URL
- Medium Image URL
- Large Image URL
- Original Image URL
- Sort Order
- Option Name
  Required
- Position
- Values
- Published At
- Requires Shipping
- Title
- External Variant ID
  Required
- Weight
  Required
- Weight Unit
- Small Image URL
- Medium Image URL
- Large Image URL
- Original Image URL
- Option Values
- SKU
- Variant Title
- Taxable
- Tax Code
- Compare At Price
- Unit Price
  Required
- Requires Shipping
- Vendor
Action
Write
- Address ID
- Customer ID
Action
Search
- Customer ID
- Email
- External Customer ID
- Shopify Customer ID
- Status
Action
Search
- Status
  Required
- Subject
  Required
- Tags
- External ID
- Channel
  Required
- Source type
  Required
- From Name
- From Address
  Required
- To Name
- To Address
  Required
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
- Via
  Required
Action
Write

New Address Created
Triggers when a new address is created.
Trigger
Instant
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New Cancelled Subscription
Triggers on a cancelled subscription.
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Instant
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Charge Failed
Triggers when a charge processing fails.
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Instant
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Charge Paid
Triggers when a charge is successfully processed and paid.
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Instant
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Charge Upcoming
Triggers when a charge is scheduled to be processed.
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Instant
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Checkout Completed
Triggers when a checkout is successfully completed.
Trigger
Instant
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Checkout Processed
Triggers when a checkout payment is processed.
Trigger
Instant
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New Customer
Triggers on a new customer.
Trigger
Instant
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Customer Status Change
Triggers on a new customer status change.
Trigger
Polling
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Onetime Created
Triggers when a one-time product is created.
Trigger
Instant
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Onetime Updated
Triggers when a one-time product is updated.
Trigger
Instant
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Order Cancelled
Triggers when an order is cancelled.
Trigger
Instant
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Order Deleted
Triggers when an order is deleted.
Trigger
Instant
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Order Upcoming
Triggers when an order is scheduled for processing.
Trigger
Instant
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New Product Created
Triggers when a new product is created.
Trigger
Instant
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Product Updated
Triggers when a product is updated.
Trigger
Instant
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Subscription Deleted
Triggers when a subscription is permanently deleted.
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Instant
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Subscription Skipped
Triggers when a subscription charge is skipped.
Trigger
Instant
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Subscription Unskipped
Triggers when a previously skipped subscription charge is unskipped.
Trigger
Instant
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- Subscription IDs
  Required
Action
Write
- Address ID
  Required
- Discount ID
- Discount Code
Action
Write
- Subscription ID
  Required
- Cancellation Reason
- Cancellation Comments
- Send Email
Action
Write
- Subscription ID
  Required
- Address ID
  Required
Action
Write
- Customer ID
Action
Write
- Status
- Created After
- Created Before
- Updated After
- Updated Before
Action
Write
Count Products
Returns the total count of products with optional filtering.
Action
Write
- Customer ID
  Required
- First Name
  Required
- Last Name
  Required
- Address Line 1
  Required
- City
  Required
- Province/State
  Required
- ZIP/Postal Code
  Required
- Country
  Required
- Phone Number
  Required
- Address Line 2
- Company
- Discount ID
Action
Write
- Title
  Required
- Description
  Required
- Sort Order
Action
Write
- Discount Code
  Required
- Discount Value
  Required
- Value Type
  Required
- Applies To
  Required
- Usage Limits
- Expires At
- Starts At
- Minimum Subtotal
- Once Per Customer
- Status
- API Enabled
- Checkout Page Enabled
- Customer Portal Enabled
- Merchant Portal Enabled
Action
Write
- Address ID
  Required
- External Product ID
  Required
- External Variant ID
  Required
- Quantity
  Required
- Price
  Required
- Product Title
  Required
- Variant Title
- SKU
- Next Charge Scheduled At
  Required
- Add to Next Charge
Action
Write
- External Product ID
  Required
- Product Title
  Required
- Brand
- Description
- Vendor
  Required
- Requires Shipping
- Published At
- Image URL
- Small Image URL
- Medium Image URL
- Large Image URL
- Original Image URL
- Sort Order
- Option Name
  Required
- Position
- Option Values
  Required
- External Variant ID
  Required
- Variant Title
  Required
- SKU
- Unit Price
  Required
- Compare at Price
- Weight
- Taxable
- Tax Code
- Option Values
  Required
- Variant Image URL
- Small Image URL
- Medium Image URL
- Large Image URL
- Original Image URL
Action
Write
- Order ID
  Required
Action
Write
- Collection ID
  Required
Action
Write
- Customer ID
  Required
Action
Write
- One Time Charge ID
  Required
Action
Write
- Plan ID
  Required
Action
Write
- Subscription ID
  Required
Action
Write
Get Shop
Retrieves shop information including Shopify integration details, settings, and configuration.
Action
Write
- Purchase Item IDs
- Bundle Variant IDs
- Item External Variant IDs
- Item External Product IDs
- Sort By
- Active Purchase Items Only
Action
Write
- Title
Action
Write
- Status
- Email
- External Customer ID
Action
Write
- Customer ID
- Address ID
- Address IDs
- Include Cancelled
- External Variant ID
- External Product ID
- One-Time IDs
Action
Write
- Customer ID
- Payment Type
- Status
Action
Write
- External Product IDs
Action
Write
- Status
- Customer ID
Action
Write
- Checkout Token
- Payment Processor
- Payment Token
- Payment Type
Action
Write
- Charge ID
  Required
Action
Write
- Address ID
  Required
Action
Write
- Collection ID
  Required
Action
Write
- Discount ID
  Required
Action
Write
- Order ID
  Required
Action
Write
- Checkout Token
  Required
Action
Write
- Customer ID
  Required
- Template Type
  Required
- Address ID
- Charge ID
Action
Write
- Charge ID
  Required
- Purchase Item IDs (Optional)
Action
Write
- Checkout Token
  Required
- External Variant ID
- External Product ID
- Quantity
  Required
- Purchase Type
- Product Title
- Variant Title
- Unit Price
- SKU
- Handle
- Weight
- Email
- First Name
- Last Name
- Phone
- Discount Code
- Shipping First Name
- Shipping Last Name
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping City
- Shipping Province/State
- Shipping Country
- Shipping ZIP/Postal Code
- Shipping Phone
- Billing First Name
- Billing Last Name
- Billing Address Line 1
- Billing Address Line 2
- Billing City
- Billing Province/State
- Billing Country
- Billing ZIP/Postal Code
- Billing Phone
Action
Write
- Customer ID
  Required
- Email
- First Name
- Last Name
- Phone
- Accepts Marketing
- Billing Address Line 1
- Billing Address Line 2
- Billing City
- Billing State/Province
- Billing Country
- Billing ZIP/Postal Code
- Billing Company
- External Customer ID (E-commerce)
- Tax Exempt
Action
Write
- One-Time Charge ID
  Required
- Address ID
- Next Charge Scheduled At
- Price
- Product Title
- Quantity
- External Variant ID
- SKU
- Variant Title
Action
Write
- Plan ID
  Required
- Title
- Type
- External Product ID
- Discount Amount
- Discount Type
- Sort Order
- Charge Interval Frequency
- Interval Unit
- Order Interval Frequency
- Expire After Number of Charges
- Order Day of Month
- Order Day of Week
- Cutoff Day of Month
- Cutoff Day of Week
Action
Write
- Subscription ID
  Required
- Quantity
- Product Title
- Price
- Order Interval Frequency
- Order Interval Unit
- Charge Interval Frequency
- Next Charge Date
- Status
- Shopify Variant ID
- Variant ID
- Use Shopify Variant Defaults
- Commit Update
- Expire After Charges
- Order Day of Month
- Order Day of Week
- Override (advanced)
- Properties
- SKU
- SKU Override
Action
Write
- Customer ID
- Address ID
- Shopify Order ID
- Subscription ID
Action
Search
- Subscription ID
- Customer Email
- Shopify Customer ID
- Shopify Variant ID
- Status
- Customer ID
- Address ID
Action
Search
- Ticket ID
  Required
- Channel
  Required
- Via
  Required
- Source type
  Required
- From Name
- From Address
  Required
- To Name
- To Address
  Required
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
Action
Write

About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

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Customer Support

About Recharge

Recharge is a subscription platform trusted by brands to boost revenue, craft subscriber experiences, and build lasting buyer routines.

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Related categories

eCommerce