Connect Gong and ChatGPT to unlock the power of automation

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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Quickly connect Gong to ChatGPT with a Zapier template.

Our most popular template

Create a note in Vitally when a new Gong call is summarized by ChatGPT
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Gong + Webhooks by Zapier + Formatter by Zapier + 3 more

Create a note in Vitally when a new Gong call is summarized by ChatGPT

Premium

Details

Try it

Gong + Webhooks by Zapier + Formatter by Zapier + 3 more

How Zapier works

Zapier makes it easy to integrate Gong with ChatGPT - no code necessary. See how you can get setup in minutes.

Select a trigger from Gong

A trigger is an event that starts your Zap and runs the workflow. For example, with Gong, a trigger could be "New Call."

A trigger is the event that kicks off your automated workflow.

Setup an action from ChatGPT

An action is what takes place after the automation is triggered. For example, with ChatGPT, the action could be "Analyze Image Content With Vision."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Gong to ChatGPT

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Gong to ChatGPT integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Gong + ChatGPT integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and ChatGPT

What is required to integrate Gong with ChatGPT?

To integrate Gong with ChatGPT, you need both a Gong account and an API access for ChatGPT. Additionally, setting up triggers in Gong and defining corresponding actions in ChatGPT through our tools will facilitate seamless integration.

How do triggers and actions work in the integration between Gong and ChatGPT?

Triggers initiate the process when a specified event occurs in Gong, like a completed call analysis. Once triggered, predefined actions determine how ChatGPT should respond, such as generating a summary or extracting insights.

Can I customize the triggers in the Gong-ChatGPT integration?

Yes, you can customize triggers based on various events within Gong. For example, trigger a response when a call analysis reaches a certain score or when specific keywords are identified during calls.

Are there pre-configured actions available for integrating with ChatGPT?

We provide several pre-configured actions for common use cases such as summarizing calls or extracting key information. These can be modified to suit your specific needs or used as templates for creating new ones.

What types of data can be transferred from Gong to ChatGPT?

The integration allows transferring textual data such as call transcripts, summaries, and analytics reports from Gong to be processed by ChatGPT. Ensure compliance with your data privacy policies when configuring these transfers.

Is technical expertise needed to set up this integration?

While technical knowledge can help refine the process, our user-friendly interface is designed so that most users can establish integrations without deep technical expertise by following guided setups.

How are updates managed across integrated systems like Gong and ChatGPT?

Updates are typically managed through our backend systems ensuring minimal downtime. Any critical updates will be communicated promptly allowing users to adapt their workflows accordingly.

Connect Gong and ChatGPT to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Accessible Workspaces
- Available Saved Searches
Trigger
Instant
Try It
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write
- Message
- Image
  Required
- Max Tokens
Action
Write
- Message
- Model
  Required
- Memory Key
- Info_2
Action
Write
- Text to be classified
  Required
- Categories
  Required
- Info_1
- Max Tokens
- Model
  Required
- Temperature
- Top P
Action
Write

- Message
  Required
- Assistant
- Assistant_name
- Assistant_instructions
- Model
  Required
- Tools
- Memory Key
- New Files
- Existing Files
- Response Instructions
Action
Write
- Name
- New Files
- Existing Files
- Metadata
Action
Write

- Prompt
- Model
  Required
- User
Action
Write
- Text to Be Summarized
  Required
- Info_1
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- File
  Required
- Prompt
- Response Format
- Temperature
Action
Write
- Name
- Recipient Email
  Required
- From Name
  Required
- Prompt
- Tone
  Required
- Body Type
  Required
- Info_3
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- Name_to_search_for
  Required
Action
Search
- Query
  Required
- Documents
  Required
Action
Search
- Filename To Search For
  Required
- File_purpose_to_search_for
- File
  Required
- Purpose
Action
Search or write

- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- Email Addresses
  Required
- Delimiter
- Sharing Message Subject
- Sharing Message Body
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write
- Text to Be Analyzed
  Required
- Info_1
- Max Tokens
- Model
  Required
- Temperature
- Top P
Action
Write
- Copy
- Model
  Required
- Text to be classified
  Required
Action
Write
- Model
  Required
- Name
- Description
- Instructions
- Tools
- New Files
- Existing Files
- Vector Store
- Metadata
Action
Write
- File
  Required
- Prompt
- Response Format
- Language of the Audio
Action
Write
- Prompt
- Model
  Required
- Temperature
- Description
- Values to Extract
  Required
Action
Write
- Info_1
- Info_2
- Model
  Required
- Prompt
- Info_3
- Temperature
- Max Tokens
- Stop Sequences
- Top P
- Frequency Penalty
- Presence Penalty
Action
Write
- Info_1
- Info_2
- Model
  Required
- Input
  Required
- Voice
  Required
- Response Format
- Speed
Action
Write
- File
  Required
- Purpose
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Filename To Search For
  Required
- File_purpose_to_search_for
Action
Search
- Name_to_search_for
  Required
- Model
  Required
- Name
- Description
- Instructions
- Tools
- New Files
- Existing Files
- Vector Store
- Metadata
Action
Search or write

Learn how to automate Gong on the Zapier blog

Learn how to automate ChatGPT on the Zapier blog

About Gong

Gong has helped thousands of sales pros have better sales conversations every day.

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About ChatGPT

ChatGPT is an AI tool built by OpenAI that enables conversational automation. A more powerful OpenAI integration is available here: https://zapier.com/apps/openai/integrations

Learn more Help

Related categories

Connect Gong and ChatGPT to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create a note in Vitally when a new Gong call is summarized by ChatGPT

Create a note in Vitally when a new Gong call is summarized by ChatGPT

How Zapier works

Select a trigger from Gong

Setup an action from ChatGPT

That’s it! You just connected Gong to ChatGPT

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Gong + ChatGPT integrations

Connect Gong and ChatGPT to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate Gong on the Zapier blog

Learn how to automate ChatGPT on the Zapier blog

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Connect Gong to ChatGPT on the world's largest no-code automation platform