Freshdesk + WhatsApp Notifications

Freshdesk + WhatsApp Notifications integrations

Update Freshdesk tickets and send messages via WhatsApp Notifications

Stay constantly updated with your team's progress with this seamless workflow. When a ticket is updated in Freshdesk, it triggers a message to be sent out through the WhatsApp Notifications app. This automatic communication bridges the information gap, ensuring that relevant parties are instantly informed of changes, thus keeping everyone on the same page. Enhance team collaboration and efficiency with this smooth workflow.

When this happens...
Update TicketTriggers when a Ticket is updated.
TriggerInstant
automatically do this!
Send MessageSends a message to a WhatsApp user.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Freshdesk and WhatsApp Notifications

Discover other triggers and actions you can use with Freshdesk and WhatsApp Notifications

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
- Template
  Required
Action
Write

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support

About WhatsApp Notifications

Receive notifications on WhatsApp.

Related categories

Related Zap Templates

Send WhatsApp Notifications for new Freshdesk tickets

Send WhatsApp Notifications messages when new ticket notes are added in Freshdesk

Update Freshdesk contacts to send messages via WhatsApp Notifications