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Freshdesk + smsmode

Send smsmode messages for newly updated Freshdesk tickets

Whenever a new Freshdesk ticket is updated, smsmode will send a text message automatically. This is helpful to keep your team up-to-date on tickets.

Whenever a new Freshdesk ticket is updated, smsmode will send a text message automatically. This is helpful to keep your team up-to-date on tickets.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    smsmodesmsmode
    Send Message

    Send a message.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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smsmode-service-denvoi-de-sms-ca logo
smsmode-service-denvoi-de-sms-ca logo

About smsmode

smsmode is a mobile messaging provider (SMS, TTS, RCS & WhatsApp) that enables you to engage with your target audience. The Zapier integration allows you to connect other applications on the smsmode platform.

Related categories