Freshdesk + Slooce - Unlimited SMS Texting

Freshdesk + Slooce - Unlimited SMS Texting integrations

Send SMS messages via Slooce – Unlimited SMS Texting for new tickets created in Freshdesk

With this Zap in place, when a new ticket is submitted in Freshdesk, the user will automatically get an SMS notification from via Slooce – Unlimited SMS Texting. Stay responsive to tickets effortlessly, including the requestor name, ticket ID, description, and portal URL in your message to follow up for progress and for next steps.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Send SMSSend a SMS message
ActionWrite

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More things you can do with Freshdesk and Slooce - Unlimited SMS Texting

Discover other triggers and actions you can use with Freshdesk and Slooce - Unlimited SMS Texting

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
- Phone Number
  Required
- Message
  Required
Action
Write

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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Related categories

Customer Support

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About Slooce - Unlimited SMS Texting

Business Text Messaging Solutions: sloocetech.com | Unlimited SMS for a Flat Monthly Fee | Scalable | Reliable | Fully Automated

HelpHelp

Related categories

Phone & SMS