Create jobs in ServiceM8 from new Freshdesk tickets

Your focus should be on servicing your customers, not logging requests. Set up this automation to do that for you. From then on, whenever you receive a new customer ticket on Freshdesk, Zapier will automatically create a new job in ServiceM8 so your technician can head out to the site immediately.

Note: This Zapier integration doesn't import existing Freshdesk tickets into ServiceM8, only new tickets after you've set it up.

How this ServiceM8-Freshdesk integration works

  1. A new ticket is created in Freshdesk
  2. Zapier creates a new job in ServiceM8

Apps involved

  • Freshdesk
  • ServiceM8
Create jobs in ServiceM8 from new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

ServiceM8 integration logo

ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.

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