Create jobs in ServiceM8 from new Freshdesk tickets
When this happensStep 1: New Ticket
Then do thisStep 2: Create Job
Your focus should be on servicing your customers, not logging requests. Set up this automation to do that for you. From then on, whenever you receive a new customer ticket on Freshdesk, Zapier will automatically create a new job in ServiceM8 so your technician can head out to the site immediately.
Note: This Zapier integration doesn't import existing Freshdesk tickets into ServiceM8, only new tickets after you've set it up.
How this ServiceM8-Freshdesk integration works
- A new ticket is created in Freshdesk
- Zapier creates a new job in ServiceM8