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Freshdesk + LOX24 SMS Gateway

Create Freshdesk tickets for new incoming LOX24 SMS Gateway messages

Need to create tickets to follow up on your incoming SMS messages? This integration helps by automatically creating a ticket in Freshdesk for incoming LOX24 SMS Gateway messages. You won't miss another service ticket request.

Need to create tickets to follow up on your incoming SMS messages? This integration helps by automatically creating a ticket in Freshdesk for incoming LOX24 SMS Gateway messages. You won't miss another service ticket request.

  1. When this happens...
    LOX24 SMS GatewayLOX24 SMS Gateway
    Get Incoming SMS

    Triggers when there's a new Incoming SMS.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Text filter

    • From filter

    • To filter

    Trigger
    Scheduled
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • Service IDRequired

    • Sender ID (From)Required

    • Destination phone number (To)

    • Recipients Group (To)

    • TextRequired

    • Send At

    • Is Unicode?

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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lox24-sms-gateway logo
lox24-sms-gateway logo

About LOX24 SMS Gateway

LOX24 SMS Gateway is a paid service which let's you send text messages (SMS) to individual phone numbers or groups of phone numbers. It is also possible to receive SMS. Various inbound numbers are available for this purpose.

Related categories