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Freshdesk + Linear

Create issues in Linear for new tickets in Freshdesk

Streamline your customer support and issue management process with this workflow. Whenever a new ticket is created in Freshdesk, a corresponding issue is instantly created in Linear. This automation works seamlessly to help you manage customer queries more efficiently, ensuring no ticket goes unnoticed and every issue gets promptly addressed. With this workflow, enhance your productivity and improve issue tracking, staying on top of your customer support game.

Streamline your customer support and issue management process with this workflow. Whenever a new ticket is created in Freshdesk, a corresponding issue is instantly created in Linear. This automation works seamlessly to help you manage customer queries more efficiently, ensuring no ticket goes unnoticed and every issue gets promptly addressed. With this workflow, enhance your productivity and improve issue tracking, staying on top of your customer support game.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    LinearLinear
    Create Issue

    Create a new issue in Linear

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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