Freshdesk + Google Chat
Create messages in Google Chat for new tickets in Freshdesk
Stay updated and respond swiftly with this seamless workflow. When a new ticket is filed in Freshdesk, it immediately prompts Google Chat to create a message. This helps your support team quickly address customer issues and queries the moment they arise, maintaining a high level of customer satisfaction. This automatic process not only streamlines communication but also boosts productivity by ensuring immediate action.
Stay updated and respond swiftly with this seamless workflow. When a new ticket is filed in Freshdesk, it immediately prompts Google Chat to create a message. This helps your support team quickly address customer issues and queries the moment they arise, maintaining a high level of customer satisfaction. This automatic process not only streamlines communication but also boosts productivity by ensuring immediate action.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Message
Create a message in Hangouts Chat.
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