When this happens...
GetSiteControlNew Submission
Then do this...
FreshdeskCreate Ticket

It's important to catch new inquiries via your site's forms and respond to them as soon as possible. Setting up this integration can help with that. From then on, it will send all new requests coming in from a GetSiteControl widget and copy their information to Freshdesk, creating tickets for each so your support team can handle them all.

How this GetSiteControl-Freshdesk integration works

  1. Someone new fills out a GetSiteControl form on your website (Contact, Subscribe, or Survey widget)
  2. Zapier creates a new ticket in Freshdesk

Apps involved

  • GetSiteControl
  • Freshdesk

Why Zapier?


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Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + GetSiteControl and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Submission

New form submission from subscribe, contact, or survey widgets.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Update Ticket

Triggers when a Ticket is updated.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

GetSiteControl is an easy-to-use set of engagement tools for your website. Online surveys, live chats, contact forms, opt-in forms, promo messages, follow and share social media tools - all managed from a single dashboard.

See GetSiteControl Integrations