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Set up your first integration
Quickly connect Facebook Messenger to Slack with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Facebook Messenger with Slack - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.
Add your action
An action happens after the trigger—such as "Add Reminder" in Slack.
You’re connected!
Zapier seamlessly connects Facebook Messenger and Slack, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PageRequired
Try ItTriggerInstant- Trigger for Bot Messages?
- Optimized data
Try ItTriggerInstant- ChannelRequired
- Trigger for Bot Messages?
- Optimized data
Try ItTriggerInstant- ChannelRequired
- User Name
- Shared
Try ItTriggerInstant
- Response_msg
- PageRequired
- Recipient_idRequired
- TextRequired
ActionWrite- New Channel
Triggers when a new #channel is created.
Try ItTriggerInstant - Include_alias
Try ItTriggerInstant- User Name
- Highlight Word
- Trigger for Bot Messages?
Try ItTriggerInstant
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Practical ways you can use Facebook Messenger and Slack
Receive Facebook messages in Slack
When a new message is sent to your Facebook page, Zapier will automatically forward the message to a designated Slack channel. Stay on top of all customer inquiries, resolve issues faster, and ensure no customer reaches out without a response.
Business Owner
Report Facebook issues to Slack
Monitor potential issues on your Facebook pages by staying informed when new messages are sent to them. Zapier can automatically push Facebook Messenger updates to a Slack channel, so IT can address any technical challenges or user-reported issues in real time.
ITAlert the team on Slack about Facebook page updates
Keep your marketing team updated on the latest changes to your Facebook pages. When a new page is added, Zapier will send an automated notification to a specific Slack channel, ensuring the team stays aligned and informed.
Marketing & Marketing OpsLearn how to automate Facebook Messenger on the Zapier blog
Learn how to automate Slack on the Zapier blog
Frequently Asked Questions about Facebook Messenger + Slack integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Slack
How can I receive Facebook Messenger messages in Slack?
To receive Facebook Messenger messages in Slack, set up a trigger in Zapier for new messages received in your Facebook Page's Messenger. Then, connect this trigger to an action that posts those messages to a designated Slack channel.
Is it possible to send automatic replies from Slack back to Facebook Messenger?
Yes, by setting up a workflow where a specific reaction or command in Slack triggers an action to send a reply via Facebook Messenger, you can automate responses.
What triggers are available for integrating Facebook Messenger with Slack?
You can use triggers such as 'New Message Received' on your Facebook Page. These can then activate actions within Slack like sending a message or creating a new channel entry.
Can we customize the notifications that appear in Slack from Facebook Messenger?
Absolutely. When setting up the integration, you have control over which fields from the messenger alerts are shown and how they're displayed within the Slack workspace.
How do I ensure only certain messages create alerts on Slack?
You can apply filters during the integration setup to ensure that only messages meeting specific criteria trigger actions in your Slack channel, like containing certain keywords.
What actions can be executed automatically in Slack when linked with Facebook Messenger?
Once integrated, actions such as posting on channels, mentioning users or creating threads can automatically execute based on new message events from Facebook Messenger.
Does this integration support handling media files shared via Facebook Messenger?
Yes, the integration allows you to forward images and other media from messages into a specified Slack channel for easy access and collaboration.
