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How Zapier works

Zapier makes it easy to integrate Facebook Messenger with Slack - no code necessary. See how you can get setup in minutes.

Select a trigger from Facebook Messenger

A trigger is an event that starts your Zap and runs the workflow. For example, with Facebook Messenger, a trigger could be "New Message Sent to Page."
A trigger is the event that kicks off your automated workflow.

Setup an action from Slack

An action is what takes place after the automation is triggered. For example, with Slack, the action could be "Add Reminder."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Facebook Messenger to Slack

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Facebook Messenger + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Slack

How can I receive Facebook Messenger messages in Slack?

To receive Facebook Messenger messages in Slack, set up a trigger in Zapier for new messages received in your Facebook Page's Messenger. Then, connect this trigger to an action that posts those messages to a designated Slack channel.

Is it possible to send automatic replies from Slack back to Facebook Messenger?

Yes, by setting up a workflow where a specific reaction or command in Slack triggers an action to send a reply via Facebook Messenger, you can automate responses.

What triggers are available for integrating Facebook Messenger with Slack?

You can use triggers such as 'New Message Received' on your Facebook Page. These can then activate actions within Slack like sending a message or creating a new channel entry.

Can we customize the notifications that appear in Slack from Facebook Messenger?

Absolutely. When setting up the integration, you have control over which fields from the messenger alerts are shown and how they're displayed within the Slack workspace.

How do I ensure only certain messages create alerts on Slack?

You can apply filters during the integration setup to ensure that only messages meeting specific criteria trigger actions in your Slack channel, like containing certain keywords.

What actions can be executed automatically in Slack when linked with Facebook Messenger?

Once integrated, actions such as posting on channels, mentioning users or creating threads can automatically execute based on new message events from Facebook Messenger.

Does this integration support handling media files shared via Facebook Messenger?

Yes, the integration allows you to forward images and other media from messages into a specified Slack channel for easy access and collaboration.

Practical ways you can use Facebook Messenger and Slack

Managing company budgets

A workflow for efficiently planning, tracking, and adjusting budgets for your business operations.

Business Owner
IT ticket resolution process

A workflow for managing and resolving IT support tickets to ensure seamless operations within the company.

IT
Social media content scheduling

A workflow for planning and scheduling social media posts across multiple platforms to enhance online presence.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Page
      Required
    Trigger
    Instant
    Try It
    • Trigger for Bot Messages?
    • Optimized data
    Trigger
    Instant
    Try It
    • Channel
      Required
    • Trigger for Bot Messages?
    • Optimized data
    Trigger
    Instant
    Try It
    • Channel
      Required
    • User Name
    • Shared
    Trigger
    Instant
    Try It
    • Response_msg
    • Page
      Required
    • Recipient_id
      Required
    • Text
      Required
    Action
    Write
    • Include_alias
    Trigger
    Instant
    Try It
    • User Name
    • Highlight Word
    • Trigger for Bot Messages?
    Trigger
    Instant
    Try It

Learn how to automate Facebook Messenger on the Zapier blog

Learn how to automate Slack on the Zapier blog

facebook-messenger logo
facebook-messenger logo
About Facebook Messenger
Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
slack logo
slack logo
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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