Easyship + Zendesk

Easyship + Zendesk integrations

Create Zendesk users from new Easyship shipping labels

When a label is generated, create a new record of this customer in Zendesk to help serve them better. You can pass details such as products ordered, expected delivery date and expected import duties to help serve them better if they inquire.

When this happens...
New Shipping LabelTriggers when a new shipping label is paid & generated. Provides documentation & tracking information.
TriggerPolling
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with Easyship and Zendesk

Discover other triggers and actions you can use with Easyship and Zendesk

Shipment Delivered
Triggers when a shipment is delivered to recipient.
Trigger
Polling
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New Shipping Label
Triggers when a new shipping label is paid & generated. Provides documentation & tracking information.
Trigger
Polling
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- Platform Name
- Platform Order Number
- Taxes & Duties Paid By
- Is Insured?
- Recipient Country
  Required
- Recipient City
  Required
- Recipient Zip/Postal Code
- Recipient State
- Receiver's Name
  Required
- Recipients Company Name
- Recipient Address Line 1
  Required
- Recipient Address Line 2
- Recipient Phone Number
  Required
- Recipient Email Address
- Recipient Tax ID
- Order Notes
- Item description
  Required
- SKU
  Required
- Weight
- Height
- Width
- Length
- Category
  Required
- Currency
  Required
- Declared Customs Value
  Required
- Quantity
  Required
- Total Weight
- Box Height
- Box Width
- Box Length
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
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- View
  Required
Trigger
Polling
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- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
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- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

Shipment In-Transit
Triggers when a shipment is handed over to a courier and is in-transit.
Trigger
Polling
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- Delivery Status
- Pickup Status
Trigger
Polling
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- Easyship Shipment ID
  Required
- Label Size
- Commercial Invoice
- Packing Slip
Action
Search
- Tags
  Required
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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- Important
- View
  Required
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

About Easyship

Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help them grow internationally

Learn moreLearn moreHelpHelp

Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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