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Easyship + Zendesk

Create Zendesk users from new Easyship shipping labels

When a label is generated, create a new record of this customer in Zendesk to help serve them better. You can pass details such as products ordered, expected delivery date and expected import duties to help serve them better if they inquire.

When a label is generated, create a new record of this customer in Zendesk to help serve them better. You can pass details such as products ordered, expected delivery date and expected import duties to help serve them better if they inquire.

  1. When this happens...
    EasyshipEasyship
    New Shipping Label

    Triggers when a new shipping label is paid & generated. Provides documentation & tracking information.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Easyship triggers, actions, and search

    New Shipping Label

    Triggers when a new shipping label is paid & generated. Provides documentation & tracking information.

    Trigger
    Polling
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    • Platform Name

    • Platform Order Number

    • Taxes & Duties Paid By

    • Is Insured?

    • Recipient CountryRequired

    • Recipient CityRequired

    • Recipient Zip/Postal Code

    • Recipient State

    • Receiver's NameRequired

    • Recipients Company Name

    • Recipient Address Line 1Required

    • Recipient Address Line 2

    • Recipient Phone NumberRequired

    • Recipient Email Address

    • Recipient Tax ID

    • Order Notes

    • Item descriptionRequired

    • SKURequired

    • Weight

    • Height

    • Width

    • Length

    • CategoryRequired

    • CurrencyRequired

    • Declared Customs ValueRequired

    • QuantityRequired

    • Total Weight

    • Box Height

    • Box Width

    • Box Length

    Action
    Write
  • Easyship triggers, actions, and search

    Shipment In-Transit

    Triggers when a shipment is handed over to a courier and is in-transit.

    Trigger
    Polling
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    • Delivery Status

    • Pickup Status

    Trigger
    Polling
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    • Easyship Shipment IDRequired

    • Label Size

    • Commercial Invoice

    • Packing Slip

    Action
    Search
    • ViewRequired

    Trigger
    Polling
    Try It
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About Easyship

Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help them grow internationally

Related categories

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories