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Dialpad + Salesforce

Create Salesforce records when Dialpad states change

Streamline your workflow with this powerful integration. Whenever a call state changes in Dialpad, a corresponding record will be created in Salesforce. This simple automation not only saves you time and effort, but also ensures that your Salesforce records are always up-to-date with your Dialpad activities. Stay organized and efficient with this seamless connection.

Streamline your workflow with this powerful integration. Whenever a call state changes in Dialpad, a corresponding record will be created in Salesforce. This simple automation not only saves you time and effort, but also ensures that your Salesforce records are always up-to-date with your Dialpad activities. Stay organized and efficient with this seamless connection.

  1. When this happens...
    DialpadDialpad
    Call State Changed

    Triggers when a call state changes.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Call StatesRequired

    Trigger
    Instant
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    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Salesforce triggers, actions, and search

    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
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    • SMS directionRequired

    Trigger
    Instant
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  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • History ObjectRequired

    Trigger
    Scheduled
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  • Salesforce triggers, actions, and search

    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
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About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Learn more

Related categories

  • Phone & SMS
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