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Dialpad + Jira Service Management

Dialpad + Jira Service Management

Dialpad + Jira Service Management integrations

Create Jira Service Management requests when Dialpad call states change

Automate your customer support process with this efficient workflow. Whenever there's a change in call state in Dialpad, a corresponding request will be created in Jira Service Management. This ensures every call update is documented and tracked, enhancing your team's response efficiency and accountability.

  1. When this happens...
    Call State Changed
    Call State Changed
    Call State ChangedTriggers when a call state changes.
  2. automatically do this!
    Create Request
    Create Request
    Create RequestCreate a new request.
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More things you can do with Dialpad and Jira Service Management

Discover other triggers and actions you can use with Dialpad and Jira Service Management

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Site
      Required
    • Project
      Required
    • Request Type
      Required
    Action
    Write
    • SMS direction
      Required
    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search
    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
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About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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