Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Dialpad

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Tender Support is an elegant help desk that organizes your customer care so you can focus on delivering the best service possible.

Tender Support

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout and Zapier allow you to foster a personalized customer experience while saving your team time. Create more personalized interactions with your customers by automatically creating new conversations from submitted emails and forms. Then help your team respond faster by sending a message whenever you assign a conversation to a team member. 

Here are some creative ways to use Help Scout with Zapier:

 Customer emails can include a lot of information. Make sure your team has all the details in one place by creating a new conversation from inbound emails via Email Parser by Zapier.

 A key part of customer service is speed. Share new Help Scout conversations in Slack so your customer service team can get the issues resolved faster. 

 Don't waste time with data entry. Create new conversations from customers when you receive new entries in Typeform, Wufoo, or other web forms.

Help Scout

Nix manual data entry and let your agents focus on your most important asset: your customers. With this Zapier integration, calls to your support lines automatically create new conversations in Help Scout, freeing agents to use their time to better serve your customers, whether it's finding a new answer or simply driving a more personalized touch.

Dialpad

Help Scout

Dialpad

Help Scout

Create new Help Scout conversations for new calls to your Dialpad Call Centre

Connect Dialpad + Help Scout in Minutes

All Triggers & Actions

Connect the apps you use every day