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Datadog + Zendesk Integrations

How to connect Datadog + Zendesk

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Supported triggers and actions

What does this mean?
  • Datadog triggers, actions, and search
    New Metric Post
    This covers the data that you want to send to Datadog
    Action
    Write
  • Zendesk triggers, actions, and search
    New Group
    Triggers when a new group is created.
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    New Organization
    Triggers when a new organization is added to Zendesk.
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    Recent Ticket
    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    New Action on Ticket
    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    New Ticket
    Triggers when a new ticket is added to a view.
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    New User
    Triggers when a new user is created.
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    New View
    Triggers when a new view is created.
    Trigger
    Scheduled
  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Datadog + Zendesk Integrations Work

  1. Step 1: Authenticate Datadog and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

About Datadog

Datadog is a service for IT, Operations and Development teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn More

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