Connectly.ai + Zendesk

Send new WhatsApp messages in Connectly.ai as Zendesk tickets

Automatically see your WhatsApp conversations in Zendesk! Whenever someone messages you on WhatsApp via Connectly.ai, the message will appear as a ticket in your Zendesk inbox.

When this happens!
New Message Created
Triggers when a new incoming message arrives on your WhatsApp number.
TriggerInstant

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Supported triggers and actions

What does this mean?

- Delivery Status
Trigger
Instant
Try It
- Template NameRequired
- LanguageRequired
- Phone Number
- Parameter Name
- Parameter Value
- Campaign Name
Action
Write

- Button Response
Trigger
Instant
Try It
- Phone numberRequired
- Message TextRequired
Action
Write

About Connectly.ai

Connectly uses AI to simplify how you talk to your customers across WhatsApp, SMS, Facebook Messenger and Instagram. Drive engagement, increase conversions and make customers happy — all from one place.