CloudBlue Connect + Slack
When there are new conversations in CloudBlue Connect, publish messages in a Slack channel.
Slack is the one of most used messaging platforms. This integration will help your team stay up to date with what's going on in CloudBlue Connect by sending conversation messages to Slack as channel messages.
Slack is the one of most used messaging platforms. This integration will help your team stay up to date with what's going on in CloudBlue Connect by sending conversation messages to Slack as channel messages.
- When this happens...
Get Conversation MessagesTriggers when new messages appears on multiple Connect objects like asset or listing requests. This trigger uses polling to CloudBlue Connect.
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
ActionWriteCreate a new record or update an existing record in your app.
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Id of the request or listing to retrieve messages forRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planCase StatusRequired
Additional filters
Amount of records per batch query
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAdditional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAdditional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAdditional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest Status
Additional filters
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest Status
Additional filters
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest IDRequired
Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ActionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Item IDRequired
QuantityRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
Item IDRequired
QuantityRequired
Parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset Lookup FieldRequired
Asset Lookup ValueRequired
Period FromRequired
Period ToRequired
Period DeltaRequired
Period UOMRequired
ItemsRequired
Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
SubjectRequired
Description of the case
Priority of the caseRequired
Type of the caseRequired
Receiver account IDRequired
Recipient IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Object IDRequired
MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Tier Configuration IDRequired
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Parameter IDRequired
ValueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Parameter IDRequired
ValueRequired
Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Inquire message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Note
Template ID
Parameter IDRequired
Error TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Notes
Parameter IDRequired
Error TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Caset IDRequired
Product IDRequired
Subject
Description of the case
Issuer Account
Issuer Actor
Recipient ID
Receiver Account
Receiver Actor
Recipient IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appCase idRequired
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appRequest Status
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appTrigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Channel
User Name
Shared
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New User
Triggers when a new Slack user is created / first joins your org.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
UsersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Send Multi Message
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
File
Thread
Send Channel Message?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Title
Email
User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Raw Request User Info
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Search QueryRequired
Sort By
Sort Direction
ActionThis is an event a Zap performs.SearchFind existing data in your appIDRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appUsernameRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your app
Additional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planCase idRequired
Additional filters
Amount of records per batch query
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planProduct IDRequired
Object classRequired
Name for newly created Connect WebhookRequired
DescriptionRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Request Status
Additional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest Status
Additional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Feedback of the resolution
Rating of the resolution of the case
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
ItemsRequired
Parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
ItemsRequired
External Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
ItemsRequired
Parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
Item IDRequired
QuantityRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset Lookup FieldRequired
Asset Lookup ValueRequired
Period FromRequired
Period ToRequired
Period DeltaRequired
Period UOMRequired
Item IDRequired
Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Text of the comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account IDRequired
Account External IDRequired
Account External UID
Account Account NameRequired
Account Address Line 1Required
Account Address Line 2
Account Postal CodeRequired
Account CityRequired
Account State or ProvinceRequired
Account CountryRequired
Account Contact First NameRequired
Account Contact Last NameRequired
Account EmailRequired
Account Phone NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Tier Configuration IDRequired
Parameter IDRequired
ValueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ParametersRequired
Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Note
Template ID
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Note
Template ID
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Pending message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Resolve message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Planned Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appCase StatusRequired
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appRequest Status
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appNew Channel
Triggers whenever a new #channel is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.User Name
Highlight Word
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Saved Message
Triggers when you save a message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.TextRequired
Remind when?Required
Remind who?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
File
Thread
Send Channel Message?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
TopicRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Status Text
Status Emoji
Expiration Time
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appFull NameRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your app
About CloudBlue Connect
CloudBlue Connect is a supply automation platform that manages your products and services, contracts, ordering and fulfillment, usage and subscriptions.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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