ClickHelp + ServiceNow

ClickHelp + ServiceNow integrations

Create records in a ServiceNow table for new negative reader feedback in ClickHelp

When new detailed negative reader feedback is received in ClickHelp, a record is automatically created in a specific ServiceNow table, streamlining issue tracking and resolution.

When this happens...
Negative Feedback ReceivedTriggers when a new detailed negative reader feedback is received.
TriggerInstant
automatically do this!
Create RecordTriggers when a new record is created.
ActionWrite

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More things you can do with ClickHelp and ServiceNow

Discover other triggers and actions you can use with ClickHelp and ServiceNow

Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Trigger
Instant
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Topic Updated
Triggers when a topic is updated.
Trigger
Instant
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- Project ID
  Required
- Output File Name
  Required
Action
Write
- Project ID
  Required
- Topic ID
  Required
- Topic Title
- Topic Body
- Topic Status
  Required
- Show in TOC
- TOC Node Ordinal Number
- TOC Node Caption
- Index Keywords
Action
Write
- Project ID
  Required
- Publication ID
  Required
- Publication Name
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write

- Table
  Required
Trigger
Polling
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- File
  Required
- Table
  Required
Action
Write

- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

Topic Created
Triggers when a new topic is created.
Trigger
Instant
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Translation Document Updated
Triggers when a translation document is updated.
Trigger
Instant
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- Login
  Required
- Email
  Required
- User Type
  Required
- First Name
- Middle Name
- Last Name
- Is Don't Send Email
Action
Write
- Publication ID
  Required
- Output Format
  Required
- Output File Name
  Required
- FTP Host Name
Action
Write
- Project ID
  Required
- Publication Name
  Required
- Publishing Mode
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

About ClickHelp

ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver your public and private docs.

HelpHelp

Related categories

Team Collaboration

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

HelpHelp

Related categories

Developer Tools

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