ClickHelp + Jira Software Cloud

ClickHelp + Jira Software Cloud integrations

Create Jira Software Cloud issues for new negative feedback on ClickHelp topics

This integration creates issues in a specific Jira Software Cloud project for each new negative reader feedback received on your ClickHelp topics, allowing you and your team to track the negative feedback resolution.

When this happens...
Negative Feedback ReceivedTriggers when a new detailed negative reader feedback is received.
TriggerInstant
automatically do this!
Create IssueCreates a new issue.
ActionWrite

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More things you can do with ClickHelp and Jira Software Cloud

Discover other triggers and actions you can use with ClickHelp and Jira Software Cloud

Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Trigger
Instant
Try It
Topic Updated
Triggers when a topic is updated.
Trigger
Instant
Try It
- Project ID
  Required
- Output File Name
  Required
Action
Write
- Project ID
  Required
- Topic ID
  Required
- Topic Title
- Topic Body
- Topic Status
  Required
- Show in TOC
- TOC Node Ordinal Number
- TOC Node Caption
- Index Keywords
Action
Write
- Project ID
  Required
- Publication ID
  Required
- Publication Name
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write

- Project
- Status
Trigger
Polling
Try It
- Project
  Required
- Status
- Assignee
Trigger
Polling
Try It

- Issue
  Required
- Attachment
  Required
Action
Write
- Issue
  Required
- Form action
  Required
- Submit form
  Required
Action
Write
- Issue
  Required
- User
Action
Write
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Attachment ID
  Required
Action
Search
- Summary
- Key
- Fields
Action
Search
- JQL
  Required
- Fields
- Max results
Action
Search
- Filter Name
- Owner Name
Action
Search
- Board
  Required
- Sprint
  Required
Action
Search
- Summary
- Key
- Fields
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Search or write

Topic Created
Triggers when a new topic is created.
Trigger
Instant
Try It
Translation Document Updated
Triggers when a translation document is updated.
Trigger
Instant
Try It
- Login
  Required
- Email
  Required
- User Type
  Required
- First Name
- Middle Name
- Last Name
- Is Don't Send Email
Action
Write
- Publication ID
  Required
- Output Format
  Required
- Output File Name
  Required
- FTP Host Name
Action
Write
- Project ID
  Required
- Publication Name
  Required
- Publishing Mode
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write
- JQL
- Order_by
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Issue
  Required
- Time Spent
  Required
- Work Description
- Started Date
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
  Required
- Name
  Required
Action
Search
- Filter
  Required
- Max Results
- Fields
Action
Search
- Key
- Fields
Action
Search
- Search by Parameter
  Required
Action
Search
- Keyword
  Required
Action
Search

About ClickHelp

ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver your public and private docs.

HelpHelp

Related categories

Team Collaboration

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn moreLearn moreHelpHelp

Related categories

Project Management