ChatBot + Freshdesk
Create Freshdesk tickets from new ChatBot messages
Use this workflow to create tickets directly from your chat! Implement this integration inside your story and use collected information to create a ticket. Simply save the default e-mail and message attributes and use them in the Freshdesk fields to run it.
Use this workflow to create tickets directly from your chat! Implement this integration inside your story and use collected information to create a ticket. Simply save the default e-mail and message attributes and use them in the Freshdesk fields to run it.
- When this happens...New Message
Triggers when a user sends a message that triggers the chosen interaction.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
