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chargewood + Telegram

chargewood + Telegram

chargewood + Telegram integrations

Send Telegram messages for new chargewood disputes

Disputes do not wait for office hours, and the first hours after one lands are the easiest time to find the order while it is still fresh. When a new dispute opens in chargewood, a Telegram message reaches the chat you keep on your phone with the customer, the amount, the reason given, and the date a response is due. Whoever is closest to that order can start pulling the delivery scan or the customer's messages straight away, wherever they happen to be.

  1. When this happens...
    New Dispute
    New Dispute
    New DisputeTriggers when a new dispute arrives — the moment to go and fetch everything your other tools know about that customer.
    TriggerInstant
  2. automatically do this!
    Send Message
    Send Message
    Send MessageSends a message from your bot.
    ActionWrite
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More things you can do with chargewood and Telegram

Discover other triggers and actions you can use with chargewood and Telegram

    • Include test-mode disputes
    Trigger
    Instant
    Try It
    • Include test-mode disputes
    Trigger
    Instant
    Try It
    • Title
      Required
    • Details
    • What kind of record is this?
      Required
    • Which tool did it come from?
    • When did it happen?
    • Dispute ID
    • Transaction reference
    • Order number
    • Customer email
    • Record ID in the source tool
    • Link back to the original
    Action
    Write
    • Chat ID
    • Message Type
    Trigger
    Instant
    Try It
    • Include test-mode disputes
    Trigger
    Instant
    Try It
    • What happened
      Required
    • Customer email
    • Your own customer ID
    • When
    • Page or screen
    • Event ID
    Action
    Write
    • Transaction reference
    • Order number
    • Customer email
    Action
    Search
    • Chat_id
      Required
    • Message ID
      Required
    • Reaction
      Required
    • Use big animation
    Action
    Write
chargewood logo
chargewood logo
About chargewood
chargewood is a chargeback response tool. When a dispute opens, send records from the tools you already run and answer it with evidence, not guesswork.
HelpHelp
Related categories
Beta
Payment Processing
telegram logo
telegram logo
About Telegram
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
HelpHelp
Related categories
Phone & SMS
Team Chat