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chargewood + Shippo

chargewood + Shippo integrations

Add new Shippo shipping labels to matching chargewood disputes

When a new shipping label is created in Shippo, this Zap looks for a chargewood dispute on that order and, if there is one, files the carrier and tracking number against it as a delivery record. "Product not received" is answered by the carrier's own scan. Held for you to confirm before it is used.

When this happens...
New Shipping LabelTriggers when a new shipping label is created
TriggerPolling
automatically do this...
Find a DisputeLooks for an open dispute matching a transaction, an order number or a customer — so a Zap can decide whether what just happened is worth sending.
ActionSearch
then do this!
Add Supporting Record to a DisputeSends something from one of your other tools — a support thread, a delivery confirmation, a usage record — to Chargewood, where it is matched to the dispute it belongs to and held for you to confirm.
ActionWrite

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More things you can do with Shippo and chargewood

Discover other triggers and actions you can use with Shippo and chargewood

New Shipping Label
Triggers when a new shipping label is created
Trigger
Polling
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- Placed_at
  Required
- Order_number
  Required
- Order_status
  Required
- Recipient_name
  Required
- Recipient_company
- Recipient_email
- Recipient_phone
- Recipient_street1
  Required
- Recipient_street2
- Recipient_city
  Required
- Recipient_state
- Recipient_zip
- Recipient_country
  Required
- Order_weight
  Required
- Order_weight_unit
  Required
- Shipping_cost
- Shipping_cost_currency
  Required
- Quantity
- Sku
- Title
- Total_price
- Currency
- Weight
- Weight_unit
- Shipping_method
- Order_total_price
- Order_total_tax
- Order_subtotal_price
- Order_currency
- Notes
Action
Write
- Order
  Required
Action
Search
- Include test-mode disputes
Trigger
Instant
Try It
- Include test-mode disputes
Trigger
Instant
Try It

- Title
  Required
- Details
- What kind of record is this?
  Required
- Which tool did it come from?
- When did it happen?
- Dispute ID
- Transaction reference
- Order number
- Customer email
- Record ID in the source tool
- Link back to the original
Action
Write

New Order
Triggers when a new order is created
Trigger
Polling
Try It
- Shipping Label
  Required
Action
Search
- Fetch_limit_notice
- Start Date
  Required
- End Date
- Email Address
- Street Address
Action
Search
- Include test-mode disputes
Trigger
Instant
Try It
- What happened
  Required
- Customer email
- Your own customer ID
- When
- Page or screen
- Event ID
Action
Write
- Transaction reference
- Order number
- Customer email
Action
Search

About chargewood

chargewood is a chargeback response tool. When a dispute opens, send records from the tools you already run and answer it with evidence, not guesswork.

HelpHelp

Related categories

Beta

Payment Processing

About Shippo

Shippo provides a multi-carrier API and dashboard to help merchants and platforms get real-time rates, print labels, automate international paperwork, track packages and facilitate returns. Shippo provides the platform to help businesses succeed through shipping.

Learn moreLearn moreHelpHelp

Related categories

eCommerce