CartGenie + Zendesk

CartGenie + Zendesk integrations

Create Zendesk tickets from new CartGenie orders

Stay on top of your orders with automated support tracking. This Zap creates a ticket in Zendesk every time a new CartGenie order is placed, so your team can follow up, coordinate fulfillment, or address special requests without missing a beat.

When this happens...
TriggerPolling
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ActionWrite

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More things you can do with CartGenie and Zendesk

Discover other triggers and actions you can use with CartGenie and Zendesk

New Abandoned Cart
Triggers when a cart is abandoned.
Trigger
Instant
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New Customer
Triggers when a new customer is created.
Trigger
Instant
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New Order
Triggers when a new order is placed.
Trigger
Instant
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New Subscription Charge
Triggers each time a subscription is charged.
Trigger
Instant
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Refund Issued
Trigger when refund issued
Trigger
Instant
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Updated Discount
Triggers when a discount is updated.
Trigger
Instant
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Updated Order
Triggers when an order is updated.
Trigger
Instant
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- Order Name
  Required
- Status
- Carrier
- Tracking Number
- Tracking Url
Action
Write
- Tags
  Required
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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- Important
- View
  Required
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

New Category
Triggers when a new category is created.
Trigger
Instant
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New Discount
Triggers when a new discount is created.
Trigger
Instant
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New Subscription
Triggers when a new subscription is created.
Trigger
Instant
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Order Fulfillment Updated
Triggers when an order fulfillment is updated.
Trigger
Instant
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Updated Category
Triggers when a category is updated.
Trigger
Instant
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Updated Inventory
Triggers when an inventory is updated.
Trigger
Instant
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Updated Subscription
Triggers when a subscription is updated.
Trigger
Instant
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New Group
Triggers when a new group is created.
Trigger
Polling
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- View
  Required
Trigger
Polling
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- Tags
Trigger
Instant
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- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
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- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About CartGenie

CartGenie is an ecommerce cart system that turns beautiful Webflow sites into powerful online stores.

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Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Customer Support

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