Capsule CRM + Feefo

Add tags and notes to Capsule CRM Contacts from new feedback in Feefo

Stay effortlessly responsive to incoming feedback. Use this Zap to automatically record a note with your customer's new Feefo Service feedback and tag them with their service star rating in Capsule CRM.

When this happens...
New Feedback
Triggers when new feedback is received.
TriggerPolling
automatically do this...
Find Contact
Finds a Person or Organisation.
ActionSearch
then do this...
Add Note to Entity
Adds a Note to an Entity.
ActionWrite
then do this!
Add Tag to Entity
Adds a Tag to an Entity.
ActionWrite

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Supported triggers and actions

- ModeRequired
Trigger
Polling
Try It
- Unique Transaction ReferenceRequired
- Customer Name
- Customer EmailRequired
- Customer Mobile
- Customer Reference Number
- Unique Product Identifier (SKU)Required
- Parent Product Identifier
- Gtin
- Mpn
- DescriptionRequired
- Product URL
- Transaction Amount
- Product Tags
- Transaction Date
- Feedback Request Date
- Currency
- Sale Tags
Action
Write
- ActionRequired
Trigger
Instant
Try It
- ActionRequired
Trigger
Instant
Try It
- ContactRequired
- NameRequired
- Board
- Description
- Expected Close Date
- Track
- Opportunity
- Owner
- Tags
- Status
Action
Write

- Entity TypeRequired
Action
Write
- TypeRequired
- About
- Email Address
- Street Address
- City
- State
- Zip Code
- Country
- Phone Number
- Tags
Action
Write

- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Update Opportunity
This action updates an existing Opportunity in Capsule CRM. You can choose which fields to update from the editor. The Opportunity ID is selected from a dropdown list populated by the listOpportunities endpoint. The milestoneName field is a string input f
Action
Write
- PipelineRequired
- NameRequired
Action
Search
- Search usingRequired
Action
Search
- Search usingRequired
- ContactRequired
- NameRequired
- Board
- Description
- Expected Close Date
- Track
- Opportunity
- Owner
- Tags
- Status
Action
Search or write
- Search usingRequired
- TypeRequired
- About
- Email Address
- Street Address
- City
- State
- Zip Code
- Country
- Phone Number
- Tags
Action
Search or write

- Smart Link KeyRequired
- Unique Transaction ReferenceRequired
- Customer NameRequired
- Customer EmailRequired
- Customer Reference
- Unique Product Identifier (SKU)Required
- DescriptionRequired
- Product URL
- Transaction Amount
- Tags
- Transaction Date
- Currency
Action
Write
- Feedback IDRequired
- AuthorRequired
- Response TextRequired
- Close Thread?
- Notify Customer?
Action
Write
- ActionRequired
Trigger
Instant
Try It
- ActionRequired
Trigger
Instant
Try It
- Entity TypeRequired
- Activity Type
- NoteRequired
Action
Write
- ContactRequired
- PipelineRequired
- NameRequired
- Description
- Expected Close Date
- Actual Close Date
- Currency
- Duration Basis
- Owner
- Track
- Tags
Action
Write
- DescriptionRequired
- Due DateRequired
- Detail
- Category
- Owner
- Entity Type
Action
Write
Update Contact
Update an existing Contact
Action
Write
- Search usingRequired
Action
Search
- Search usingRequired
Action
Search
- BoardRequired
- NameRequired
Action
Search
- Search usingRequired
- ContactRequired
- PipelineRequired
- NameRequired
- Description
- Expected Close Date
- Actual Close Date
- Currency
- Duration Basis
- Owner
- Track
- Tags
Action
Search or write

About Capsule CRM

Capsule is an online CRM for managing contacts, tasks and sales opportunities. Add tasks, track communication logs, and close deals in your pipeline faster with Capsule.

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