Callbell + monday.com

Callbell + monday.com integrations

Create new monday.com items every time new conversations are opened in Callbell

Streamline your workflow with this automation that connects Callbell and monday.com. When a new conversation is opened in Callbell, an item will be created in monday.com instantly. This system not only keeps your team updated on recent customer interactions but also enhances response times and efficiency. You'll never miss a customer query and each interaction is organized for easier access.

When this happens...
Conversation OpenedTriggers when a conversation is (re)opened.
TriggerInstant
automatically do this!
Create ItemCreate a new Item in a board
ActionWrite

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More things you can do with Callbell and monday.com

Discover other triggers and actions you can use with Callbell and monday.com

Contact Created
Triggers when a new contact is created in Callbell
Trigger
Instant
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Contact Updated
Triggers when a contact is updated
Trigger
Instant
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Conversation Opened
Triggers when a conversation is (re)opened.
Trigger
Instant
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Message Created
Triggers when a new message is created
Trigger
Instant
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- name
  Required
- Source
  Required
- identifier
  Required
- Tags
- Custom Fields
- Assigned User
- Team UUID
- Channel UUID
Action
Write

- To
  Required
- Type
  Required
- Template UUID
  Required
- Channel UUID
- Template Values
- Attachment URL
- Fields
Action
Write
- Contact UUID
  Required
- Name
- Tags
- Custom Fields
- Assigned User
- Unassign User
- Team UUID
Action
Write

- Item_created_in_board_copy
- Board ID
  Required
Trigger
Instant
Try It
New Board
Triggers when a new board is created.
Trigger
Polling
Try It
- Board ID
  Required
- Column IDs
  Required
Trigger
Instant
Try It
- Board ID
  Required
- Column ID
  Required
Trigger
Instant
Try It
New User
Triggers when a new user joins your monday.com account.
Trigger
Polling
Try It
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- New Item Name Value
  Required
Action
Write
- Board Name
  Required
- Board Kind
  Required
- Template Id
- Workspace Id
Action
Write
- Board ID
  Required
- Group Name
  Required
Action
Write
- Board ID
  Required
- Item Name
  Required
- Subitem Name
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
- New Group Title
- Should add group to top?
Action
Write
- Board
  Required
- Item
  Required
- Group
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Column
  Required
- File
  Required
- File Name
  Required
Action
Write
- Board
  Required
- Column to Search
  Required
- Include Subitems?
Action
Search
- Board ID
  Required
- User :
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column
Action
Search
- Board ID
  Required
Action
Search

Contact Deleted
Triggers when a contact in Callbell is deleted
Trigger
Instant
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Conversation Closed
Triggers when a conversation is closed.
Trigger
Instant
Try It
- Events
  Required
Trigger
Instant
Try It
Message Status Updated
Triggers when a message status is updated
Trigger
Instant
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- from
  Required
- to
  Required
- text
  Required
Action
Write
- Contact UUID
  Required
- Status
  Required
Action
Write
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
- Group Names to trigger on
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
- Column ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Action
Write
- Item ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Override empty fields
Action
Write
- Board ID
  Required
- Column Title
  Required
- Column Type
  Required
Action
Write
- Board ID
  Required
- Group ID
- Item Name
  Required
- Subitem Name
Action
Write
- Item ID
  Required
- Body
  Required
Action
Write
- Item ID
  Required
Action
Write
- Board
  Required
- Item
  Required
- Include Updates?
Action
Write
- Board ID
  Required
- Item ID
  Required
- Subitem ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Board
- Item
  Required
Action
Search
- Board ID
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column
  Required
Action
Search
- Board ID
  Required
- User :
  Required
Action
Search

About Callbell

Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

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About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

HelpHelp

Related categories

Project Management

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Related Zap Templates

Update multiple columns in monday.com when contacts are updated in Callbell