BugHerd + Freshdesk

BugHerd + Freshdesk integrations

Create Freshdesk tickets from new BugHerd tasks

Streamline your task and ticket management process with this efficient workflow. When a new task is created in BugHerd, a corresponding ticket is instantly created in Freshdesk, ensuring you never miss any task and effectively keep track of all issue resolutions. Simplify your project management and provide seamless customer service with this smart automation.

When this happens...
Task CreatedTriggers only when a task is created
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with BugHerd and Freshdesk

Discover other triggers and actions you can use with BugHerd and Freshdesk

- Project
  Required
Trigger
Instant
Try It
- Project
  Required
Trigger
Instant
Try It
- Project ID
  Required
- Task ID
  Required
- File Name
  Required
- URL
  Required
Action
Write
- Name
  Required
- Feedback url
  Required
- Allow Public Feedback
Action
Write
- Project Id
  Required
- Task Id
  Required
- Description
- Severity
- Status
- Reported by user with email address
- Tags
- Due Date
- Assigned to email addresses
- External Id
- Custom Data
Action
Write

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It

Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

Project Created
Triggers when a project is created.
Trigger
Polling
Try It
- Project
  Required
Trigger
Instant
Try It
- Project ID
  Required
- Task ID
  Required
- User email address
- Comment
  Required
Action
Write
- Project ID
  Required
- Description
  Required
- Severity
  Required
- Status
  Required
- Reported by user with email address
- Tags
- Assigned to Users with Email addresses
- External Id
- Custom Data
Action
Write
- Project ID
  Required
- External ID
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About BugHerd

A visual feedback tool for websites. It's like using sticky-notes to pin client feedback and track bugs directly on a page.

Learn moreLearn moreHelpHelp

Related categories

Developer Tools

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

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Customer Support

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