Brevo + respond.io

Update Brevo contacts when conversations are closed in respond.io

When you close a conversation within the respond.io platform, this workflow will immediately update or create a new contact in your Brevo app. Streamline your communication and ensure your contacts are always updated with this seamless integration.

When this happens...
Conversation Closed
Triggers when a conversation is closed.
TriggerInstant
automatically do this!
(Deprecated) Add or Update Contact
This action is deprecated, use "Contact Create or Update" instead. Adds or updates a contact.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

Call Ended
Triggers when a Call is ended.
Trigger
Instant
Try It
Contact Tag Updated
Triggers when Tag(s) are removed or added on a Contact.
Trigger
Instant
Try It
- Source of the Event
Trigger
Instant
Try It
Contact Lifecycle Updated
Triggers when a contact's lifecycle is updated
Trigger
Instant
Try It
New Contact
Triggers when new Contact is created.
Trigger
Instant
Try It

- Message Type
- Source of the Event
Trigger
Instant
Try It
- NameRequired
- Description
- Color Code
- Emoji
Action
Write

- Identifier TypeRequired
- Contact's First NameRequired
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier TypeRequired
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- NameRequired
Action
Write
- Identifier TypeRequired
- Channel TypeRequired
- Message TypeRequired
Action
Write
- Identifier TypeRequired
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier TypeRequired
- Conversation StatusRequired
Action
Write
- Current NameRequired
- Name
- Description
- Color Code
- Emoji
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier TypeRequired
Action
Search
- Custom Field IDRequired
Action
Search
- User IDRequired
Action
Search
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- List NameRequired
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Update if Contact ExistsRequired
- Email
- Mobile number of contact (SMS)
- Email Blacklisted
- SMS Blacklisted
- Lists
- Lists Update Type
- Attributes (Deprecated)
- Treat values as category ID for attributes of type `category`
Action
Write
- Company Name or IDRequired
Action
Write
- Update if Contact ExistsRequired
- Contact Identifier TypeRequired
- Email
- Mobile number of contact (SMS)
- Whatsapp number of contact
- External identifier of contact
- Brevo contact ID (update only)
- Email Blacklisted
- SMS Blacklisted
- Lists
- Lists Update Type
- Treat Category Values as IDs for Category type Contact Attributes
Action
Write
- Update if the deal already existRequired
- Deal name or IDRequired
- Use Category IDs for Attributes
- Deal PipelineRequired
- Deal StageRequired
Action
Write
- Deal name or IDRequired
Action
Write
- Email of contact
- Mobile number of contact
Action
Write
- Record typeRequired
Action
Write
- Sender NameRequired
- Test Mobile NumberRequired
- Recipient Mobile NumberRequired
- Message ContentRequired
- Tag(s)
- Unicode Content
- Message Prefix
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write

Contact Assignee Updated
Triggers when the assignee of a Contact is updated.
Trigger
Instant
Try It
- Contact Field Type
Trigger
Instant
Try It
- Source of the Event
Trigger
Instant
Try It
New Comment
Triggers when a new comment is posted to a conversation.
Trigger
Instant
Try It
- Message Type
Trigger
Instant
Try It
- Identifier TypeRequired
- CommentRequired
Action
Write
- Identifier TypeRequired
- TagsRequired
Action
Write
- NameRequired
- Description
- Slug
- TypeRequired
Action
Write
- Identifier TypeRequired
Action
Write
- Identifier TypeRequired
Action
Write
- Identifier TypeRequired
Action
Write
- Identifier TypeRequired
- Assignment TypeRequired
Action
Write
- Identifier TypeRequired
- Lifecycle Stage NameRequired
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier TypeRequired
Action
Search
- Identifier TypeRequired
- Message IdRequired
Action
Search
- Search
Action
Search
- Campaign StatusRequired
Trigger
Polling
Try It
Contact Added
Triggers when a Brevo contact is added.
Trigger
Polling
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Update if the company already existRequired
- Company name or IDRequired
- Use Category IDs for Attributes
Action
Write
- Company name or IDRequired
Action
Write
- Contact Identifier TypeRequired
- Contact Identifier
Action
Write
- Deal name or IDRequired
Action
Write
- Event nameRequired
- Contact Identifier TypeRequired
- Contact IdentifierRequired
- Event properties
Action
Write
- Record typeRequired
Action
Write
- ToRequired
- Cc
- Bcc
- Sender Name
- Sender EmailRequired
- Reply to Name
- Reply to EmailRequired
- SubjectRequired
- HTML Content
- Text Content
- Attachments Url
- Attachment Files
- Tags
Action
Write
- Email of contactRequired
- Lists to unsubscribeRequired
Action
Write

About Brevo

Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.

Learn more

Related categories

Email Newsletters

About respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

Learn more

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Brevo + respond.io

Update Brevo contacts when conversations are closed in respond.io

Call Ended

Contact Tag Updated

Conversation Closed

Contact Lifecycle Updated

New Contact

New Outgoing Message

Add Space Tag

Create Contact

Create or Update Contact

Delete Space Tag

Send Message

Update Contact

Open or Close Conversation

Update Space Tag

Get All Closing Notes

Get All Users

Find Contact Channels

Find Custom Field

Find User

Link Clicked

Contact Subscribed to Specific List(s)

Contact Updated

Marketing Email Delivered

Marketing Email Opened

Transactional Email Delivered

(Deprecated) Add or Update Contact

Delete Company

Contact Create or Update

Add or Update Deal

Find Deal

(Deprecated) Find Contact

Remove Associations

Send Transactional SMS

API Request (Beta)

Contact Assignee Updated

Contact Updated

Conversation Opened

New Comment

New Incoming Message

Add Comment

Add Tags

Create Custom Field

Delete Contact

Remove Tags

Remove Contact Lifecycle

Assign or Unassign Conversation

Update Contact Lifecycle

Get All Channels

Get All Custom Fields

Find Contact

Find Message

Get Many Contacts

New Campaign Status

Contact Added

Contact Unsubscribed

Deal Created

Marketing Email Hard Bounced

Transactional Email Hard Bounced

Transactional Email Opened

Add or Update Company

Find Company

Search Contact

Delete Deal

Event Create

Add or Update Associations

Send Transactional Email

Unsubscribe Contact

About Brevo

Related categories

About respond.io

Related categories

Similar apps

Zapier Forms