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BOSSDesk + Slack

Send Slack channel messages for new BOSSDesk tickets

Once this Zapier template is active, whenever there is a new BOSSDesk ticket, a notification message will be sent to the Slack channel of your choice.

Once this Zapier template is active, whenever there is a new BOSSDesk ticket, a notification message will be sent to the Slack channel of your choice.

  1. When this happens...
    BOSSDeskBOSSDesk
    Ticket Created

    Triggers when a new Ticket is created.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • BOSSDesk triggers, actions, and search

    Ticket Assigned

    Triggers when a Ticket is assigned to an Agent.

    Trigger
    Instant
    Try It
  • BOSSDesk triggers, actions, and search

    Ticket Reopened

    Triggers when a closed Ticket is reopened.

    Trigger
    Instant
    Try It
  • BOSSDesk triggers, actions, and search

    Ticket Deleted

    Triggers when a Ticket is moved to the trash bin.

    Trigger
    Instant
    Try It
    • Ticket NumberRequired

    • Agent Email

    • Comment TextRequired

    • Comment is public

    Action
    Write
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About BOSSDesk

IT Service Management and Help Desk Solution for both Cloud and On-Premise
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Related categories

  • IT Operations
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