Zendesk
PremiumTag new Zendesk tickets based on MonkeyLearn urgency classification
Dealing with issues in order of urgency is a tried-and-true way to work through your support queue. Detect if the tone of an incoming support ticket is urgent and automatically tag it to help your support team process tickets faster and get to the important ones sooner. Use this Zapier integration to automatically send new Zendesk tickets through MonkeyLearn's text classification. Then Zapier will take the classification from MonkeyLearn and automatically tag the Zendesk ticket. That way, your support team doesn't waste time reading and tagging tickets manually.
Dealing with issues in order of urgency is a tried-and-true way to work through your support queue. Detect if the tone of an incoming support ticket is urgent and automatically tag it to help your support team process tickets faster and get to the important ones sooner. Use this Zapier integration to automatically send new Zendesk tickets through MonkeyLearn's text classification. Then Zapier will take the classification from MonkeyLearn and automatically tag the Zendesk ticket. That way, your support team doesn't waste time reading and tagging tickets manually.
- When this happens...
New TicketTriggers when a new ticket is added to a view.
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!Add Tag(s) to Ticket
Add one or more tags to an existing ticket.
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planTicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Ticket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Customer SupportRelated Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new Google Forms responses
- Create Zendesk tickets from new HubSpot form submissions
- Add new Zendesk tickets to Google Sheets
- Create a new Zendesk ticket automatically every week
- Send Slack notifications for new Zendesk tickets
- Add new Zendesk users to a Mailchimp list
- Create Zendesk tickets from new Gravity Forms submissions
- Add tickets on Zendesk for new submissions to a Webflow form
- Create a Zendesk ticket from a Wufoo form entry
- Post new Zendesk tickets to Slack messages
- Create monthly Zendesk tickets
- Turn webhooks into Zendesk tickets
- Create Zendesk ticket from new Paperform submissions
- Create Zendesk tickets from new rows in Google Sheets
- Add new Zendesk tickets to Asana as tasks
- Create Zendesk tickets from new Airtable records
- Create Zendesk tickets from new Google My Business reviews
- Add new Intercom conversations to Zendesk as tickets
- Add users to Zendesk from new Facebook Lead Ad leads
- Upload new Zendesk tickets to Notion databases
- Add new Gmail messages to Zendesk as tickets [Business Gmail Accounts Only]
- Create Zendesk tickets from new inbound emails
- Create Zendesk tickets from new Airtable forms
- Create Zendesk tickets from new Formstack submissions
- Add new Zendesk users to ActiveCampaign lists
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Create new Zendesk tickets from Unbounce form submissions
- Create Zendesk tickets from new Slack channel messages
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Create new Zendesk tickets when LiveChat chats end
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Create items in Monday from new ZenDesk tickets
- Create Zendesk tickets from emails parsed by mailparser.io
- Create leads in Salesforce from new Zendesk tickets
- Send Offline Conversion to Google Ads for New Ticket in Zendesk
- Create Zendesk tickets from updated rows in Google Sheets
- Send Formsite form submissions to Zendesk tickets
- Enrich your Zendesk tickets with ChatGPT's extra context
- Create new Wrike tasks from Zendesk tickets
- Create new Zendesk tickets from completed OnceHub bookings
- Add new Zendesk tickets to GitHub as new issues
- Create new Zendesk tickets when Google Calendar events start
- Add new Zoho Forms submissions to Zendesk as tickets
- Create new projects in Harvest from new Zendesk tickets
- Create comments on new non-English Zendesk tickets with their translations
- Create Birdview PSA activity from Zendesk ticket
- Create new Zendesk tickets from parsed emails by Zapier
- Verify the email addresses of Zendesk users with NeverBounce
- Send offline conversions in Google Ads for new tickets in view in Zendesk
- Create Zendesk tickets from new Feefo feedback
- Send Trustpilot invitations for newly-closed Zendesk tickets
- Create Zendesk tickets from Ninja Forms form submissions
- Add new Keap Max Classic contacts to Zendesk as users
- Add OpenAI responses to new Zendesk tickets
- Create Zendesk tickets from new Squarespace form responses
- Create a new Zendesk ticket from a Cognito Forms entry
- Add contacts to HubSpot from new users in Zendesk
- Create Zendesk tickets from new Landbot activated blocks
- Add new Zendesk users to a SendPulse list
- Send Slack private channel messages for new Zendesk tickets
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Share Zendesk tickets via Quip messages
- Add tickets to Zendesk from new Pipefy cards
- Add notes to Zendesk users after receiving new Simplesat ratings
- Update Zendesk users when Salesforce records have updated fields
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Create Zendesk tickets for new Salesforce records
- Create Zendesk tickets from new SurveyMonkey responses
- Validate new Zendesk users' email addresses with Verifalia
- Create Zendesk ticket comments from new Typeform entries
- Create Zendesk tickets for new Stripe disputes with this workflow
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Add tasks to Kanban Tool for new tickets on Zendesk
- Create Zendesk tickets from new Gmail emails
- Send WhatsApp Notifications for new Zendesk tickets
- Add new Ecwid customers to Zendesk
- Add comments to Zendesk tickets from new Slack reactions
- Create Zendesk tickets for new Unbounce form submissions
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Create Zendesk tickets for low Wootric responses
- Trigger phone calls in Twilio for new Zendesk tickets
- Add new Shift4Shop customers as Zendesk users
- Create new Zendesk users from completed MemberPress member signups
- Create new Zendesk tickets when reactions are added on Slack
- Create Notion database items from new Zendesk tickets
- Update Zendesk users with new or updated Google Forms responses
- Add new users on Zendesk for new subscriptions on ChargeBee
- Create tasks in ClickUp for new tickets in Zendesk
- Create ProdPad feedback from new Zendesk tickets
- Create users on Zendesk for new Google Ads leads
- Create Zendesk tickets from new SurveyGizmo responses
- Create Zendesk Users from New Chargify Customers
- Create tickets in Zendesk from new Jumplead contacts
- Send notifications of new Zendesk tickets within Moxtra
- Add new Sansan business cards to Zendesk as users
- Create Tick Task from Zendesk Ticket
- Create a new Zendesk ticket from FireText SMS
- Add new tickets in Zendesk for payment failures in Zoho Billing
- Create Trello cards from new Zendesk tickets
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Add new Zendesk tickets to Google Sheets
- Add new Zendesk users to a Mailchimp list
- Create a Zendesk ticket from a Wufoo form entry
- Turn webhooks into Zendesk tickets
- Add new Zendesk tickets to Asana as tasks
- Add new Intercom conversations to Zendesk as tickets
- Add new Gmail messages to Zendesk as tickets [Business Gmail Accounts Only]
- Create Zendesk tickets from new Formstack submissions
- Create new Zendesk tickets from Unbounce form submissions
- Create new Zendesk tickets when LiveChat chats end
- Create Zendesk tickets from emails parsed by mailparser.io
- Create Zendesk tickets from updated rows in Google Sheets
- Create new Wrike tasks from Zendesk tickets
- Create new Zendesk tickets when Google Calendar events start
- Create comments on new non-English Zendesk tickets with their translations
- Verify the email addresses of Zendesk users with NeverBounce
- Send Trustpilot invitations for newly-closed Zendesk tickets
- Add OpenAI responses to new Zendesk tickets
- Add contacts to HubSpot from new users in Zendesk
- Send Slack private channel messages for new Zendesk tickets
- Add tickets to Zendesk from new Pipefy cards
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Validate new Zendesk users' email addresses with Verifalia
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Send WhatsApp Notifications for new Zendesk tickets
- Create Zendesk tickets for new Unbounce form submissions
- Trigger phone calls in Twilio for new Zendesk tickets
- Create new Zendesk tickets when reactions are added on Slack
- Add new users on Zendesk for new subscriptions on ChargeBee
- Create users on Zendesk for new Google Ads leads
- Create tickets in Zendesk from new Jumplead contacts
- Create Tick Task from Zendesk Ticket
- Create Trello cards from new Zendesk tickets
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- Create Zendesk tickets from new Google Forms responses
- Create a new Zendesk ticket automatically every week
- Create Zendesk tickets from new Gravity Forms submissions
- Post new Zendesk tickets to Slack messages
- Create Zendesk ticket from new Paperform submissions
- Create Zendesk tickets from new Airtable records
- Add users to Zendesk from new Facebook Lead Ad leads
- Create Zendesk tickets from new inbound emails
- Add new Zendesk users to ActiveCampaign lists
- Create Zendesk tickets from new Slack channel messages
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Create leads in Salesforce from new Zendesk tickets
- Send Formsite form submissions to Zendesk tickets
- Create new Zendesk tickets from completed OnceHub bookings
- Add new Zoho Forms submissions to Zendesk as tickets
- Create Birdview PSA activity from Zendesk ticket
- Send offline conversions in Google Ads for new tickets in view in Zendesk
- Create Zendesk tickets from Ninja Forms form submissions
- Create Zendesk tickets from new Squarespace form responses
- Create Zendesk tickets from new Landbot activated blocks
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Add notes to Zendesk users after receiving new Simplesat ratings
- Create Zendesk tickets for new Salesforce records
- Create Zendesk ticket comments from new Typeform entries
- Add tasks to Kanban Tool for new tickets on Zendesk
- Add new Ecwid customers to Zendesk
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Add new Shift4Shop customers as Zendesk users
- Create Notion database items from new Zendesk tickets
- Create tasks in ClickUp for new tickets in Zendesk
- Create Zendesk tickets from new SurveyGizmo responses
- Send notifications of new Zendesk tickets within Moxtra
- Create a new Zendesk ticket from FireText SMS
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- Create Zendesk tickets from new HubSpot form submissions
- Send Slack notifications for new Zendesk tickets
- Add tickets on Zendesk for new submissions to a Webflow form
- Create monthly Zendesk tickets
- Create Zendesk tickets from new rows in Google Sheets
- Create Zendesk tickets from new Google My Business reviews
- Upload new Zendesk tickets to Notion databases
- Create Zendesk tickets from new Airtable forms
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Create items in Monday from new ZenDesk tickets
- Send Offline Conversion to Google Ads for New Ticket in Zendesk
- Enrich your Zendesk tickets with ChatGPT's extra context
- Add new Zendesk tickets to GitHub as new issues
- Create new projects in Harvest from new Zendesk tickets
- Create new Zendesk tickets from parsed emails by Zapier
- Create Zendesk tickets from new Feefo feedback
- Add new Keap Max Classic contacts to Zendesk as users
- Create a new Zendesk ticket from a Cognito Forms entry
- Add new Zendesk users to a SendPulse list
- Share Zendesk tickets via Quip messages
- Update Zendesk users when Salesforce records have updated fields
- Create Zendesk tickets from new SurveyMonkey responses
- Create Zendesk tickets for new Stripe disputes with this workflow
- Create Zendesk tickets from new Gmail emails
- Add comments to Zendesk tickets from new Slack reactions
- Create Zendesk tickets for low Wootric responses
- Create new Zendesk users from completed MemberPress member signups
- Update Zendesk users with new or updated Google Forms responses
- Create ProdPad feedback from new Zendesk tickets
- Create Zendesk Users from New Chargify Customers
- Add new Sansan business cards to Zendesk as users
- Add new tickets in Zendesk for payment failures in Zoho Billing