Trello + Zendesk

Create Trello cards from new Zendesk tickets

Not every customer support ticket can be resolved by a member of the support team. Perhaps you need to assign some to your product team, or want a way for your support manager to easily see a bird's-eye view on the progress of a certain ticket or all tickets. This Zapier automation helps turn your Zendesk tickets into team to-dos. Every time a new ticket is added in Zendesk, Zapier will create a new Trello card with the ticket information.

Not every customer support ticket can be resolved by a member of the support team. Perhaps you need to assign some to your product team, or want a way for your support manager to easily see a bird's-eye view on the progress of a certain ticket or all tickets. This Zapier automation helps turn your Zendesk tickets into team to-dos. Every time a new ticket is added in Zendesk, Zapier will create a new Trello card with the ticket information.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this!
    TrelloTrello
    Create Card

    Triggers when a new card is added.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Trello triggers, actions, and search

    New Board

    Triggers when a new board is added.

    Trigger
    Scheduled
    Try It
    • Board

    • List

    • Card

    Trigger
    Scheduled
    Try It
    • ActivityRequired

    Trigger
    Instant
    Try It
    • Board

    • Time Before

    • Time Before (Unit)

    • Status

    • Only cards where you're a member?

    Trigger
    Scheduled
    Try It
    • Board

    • List

    • Filter

    Trigger
    Scheduled
    Try It
    • Board

    • List

    • Card

    Trigger
    Scheduled
    Try It
    • BoardRequired

    • ListRequired

    • Card

    Trigger
    Instant
    Try It
    • BoardRequired

    • CardRequired

    Trigger
    Instant
    Try It
trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn more

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  • Project Management

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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