Trustpilot + Zendesk + Filter by Zapier

Send Trustpilot invitations for newly-closed Zendesk tickets

Need to follow up on closed Zendesk tickets? This Zap makes it simply. Once it's in place, when a ticket is updated in Zendesk and the status of the ticket is closed, a Trustpilot review invitation will be sent automatically to the requester.

Need to follow up on closed Zendesk tickets? This Zap makes it simply. Once it's in place, when a ticket is updated in Zendesk and the status of the ticket is closed, a Trustpilot review invitation will be sent automatically to the requester.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    TrustpilotTrustpilot
    Create Invitation

    Create a new invitation to review your company on Trustpilot.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Only continue if...Required

    Action
    Filter
    • DomainRequired

    • Email Template for InvitationsRequired

    • Trustpilot SiteRequired

    • Sender NameRequired

    • Sender E-MailRequired

    • Reply to E-MailRequired

    • Preferred Sent TimeRequired

    • Recipient NameRequired

    • Recipient E-Mail AddressRequired

    • Reference IdRequired

    Action
    Write
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trustpilot logo

About Trustpilot

Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.
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Related categories

  • Reviews
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn moreHelp

Related categories

  • Developer Tools
  • Zapier