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SurveyMonkey + Zendesk

Create Zendesk tickets from new SurveyMonkey responses

Every new respondent deserves attention. Make sure none of them fall through the cracks, no matter how busy you get. Once this Zap is active, it will trigger with every new response on SurveyMonkey. The details will then be sent to Zendesk, automatically creating a new ticket for each one so you can reply as soon as you're able.

Every new respondent deserves attention. Make sure none of them fall through the cracks, no matter how busy you get. Once this Zap is active, it will trigger with every new response on SurveyMonkey. The details will then be sent to Zendesk, automatically creating a new ticket for each one so you can reply as soon as you're able.

  1. When this happens...
    SurveyMonkeySurveyMonkey
    New Response Notification With Answers

    Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • First NameRequired

    • Last NameRequired

    • EmailRequired

    • Contact List

    Action
    Write
    • Welcome

    Action
    Write
    • SurveyRequired

    • CollectorRequired

    Action
    Search
    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • SurveyRequired

    • Email CollectorRequired

    • Contact Email(s)Required

    • Message Subject

    • Message Body

    • Hide "Powered by SurveyMonkey"

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Search ByRequired

    • ValueRequired

    Action
    Search
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surveymonkey logo

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
Learn moreHelp

Related categories

  • Forms & Surveys

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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