SurveyMonkey
When this happens...
SurveyMonkeyNew Response Notification With Answers
Then do this...
ZendeskUpdate Ticket

Immediately add SurveyMonkey responses into Zendesk tickets and create a powerful customer service tool. Use this automation, and every time a new response is competed in SurveyMonkey, Zapier will update a ticket in Zendesk. It's the perfect way to add customers' feedback about your support to their interactions with your company.

How It Works

  1. A new response is submitted in SurveyMonkey
  2. Zapier updates a ticket in Zendesk

What You Need

  • SurveyMonkey account
  • Zendesk account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect SurveyMonkey + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Response Notification

Triggers a notification when your survey is completed.

Send Survey

Send a survey invitation to one or more contacts and/or emails.

New Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Create Contact

Creates a new contact in your address book.

New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Group

Triggers when a new group is created.

Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations