Create Zendesk tickets from new inbound emails

Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Zapier integration to automatically create tickets in Zendesk from new inbound emails.

How It Works

  1. An email is received
  2. Zapier creates new tickets in Zendesk

What You Need

  • Zendesk account
Create Zendesk tickets from new inbound emails
Email by Zapier integration logo

Send and receive email via a custom Zapier email address at This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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