When this happens...
Email by ZapierNew Inbound Email
Then do this...
ZendeskCreate Ticket

Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Zapier integration to automatically create tickets in Zendesk from new inbound emails.

How It Works

  1. An email is received
  2. Zapier creates new tickets in Zendesk

What You Need

  • Zendesk account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Email by Zapier + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Inbound Email

Triggers when an email is forwarded to your own custom zapiermail.com address.

Send Outbound Email

Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Group

Triggers when a new group is created.

Create Ticket

Create a new ticket.

New Forum

Triggers when a new forum is added.

Create Organization

Create a new organization.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.