Using multiple CRM solutions can create a great pipeline, but also be a chore to maintain. Take some of the work off your shoulders with this Zap. Once it's active, any new conversations on Intercom will also create new tickets on Zendesk, keeping both teams and client databases updated no matter where the action happens.
How It Works
- A new conversation takes place on Intercom
- Zapier automatically creates a ticket on Zendesk
What You Need
- Intercom account
- Zendesk account
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Add new Intercom conversations to Zendesk as tickets
Using multiple CRM solutions can create a great pipeline, but also be a chore to maintain. Take some of the work off your shoulders with this Zap. Once it's active, any new conversations on Intercom will also create new tickets on Zendesk, keeping both teams and client databases updated no matter where the action happens.
How It Works
- A new conversation takes place on Intercom
- Zapier automatically creates a ticket on Zendesk
What You Need
- Intercom account
- Zendesk account
It's easy to connect Intercom + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new user is created.
Update a user within Intercom given their e-mail address.
Triggers when a lead converts to a user.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Triggers when a new conversation is created by a user in Intercom.
Attach a tag to a specific user.
Triggers when a user unsubscribes from Intercom.io emails.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Triggers when a new user is created.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
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