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Intercom + Zendesk

Add new Intercom conversations to Zendesk as tickets

  1. When this happens

    Step 1: New Conversation

  2. Then do this

    Step 2: Create Ticket

Using multiple CRM solutions can create a great pipeline, but also be a chore to maintain. Take some of the work off your shoulders with this Zap. Once it's active, any new conversations on Intercom will also create new tickets on Zendesk, keeping both teams and client databases updated no matter where the action happens.

How It Works

  1. A new conversation takes place on Intercom
  2. Zapier automatically creates a ticket on Zendesk

What You Need

  • Intercom account
  • Zendesk account

Supported triggers and actions

What does this mean?
intercom logo
intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Related categories

Customer Support

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