Add new Intercom conversations to Zendesk as tickets

Using multiple CRM solutions can create a great pipeline, but also be a chore to maintain. Take some of the work off your shoulders with this Zap. Once it's active, any new conversations on Intercom will also create new tickets on Zendesk, keeping both teams and client databases updated no matter where the action happens.

How It Works

  1. A new conversation takes place on Intercom
  2. Zapier automatically creates a ticket on Zendesk

What You Need

  • Intercom account
  • Zendesk account
Add new Intercom conversations to Zendesk as tickets
Intercom integration logo

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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