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Create ProdPad feedback from new Zendesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Create Feedback

Want to make sure customer issues are always taken into consideration by your production team? Set up this Zendesk ProdPad integration and we'll help with that, connecting Zendesk and ProdPad with seamless automation. Every new ticket created on Zendesk will trigger the behavior, automatically creating new feedback on ProdPad with everything you need to stay responsive.

How It Works

  1. A new ticket is added to Zendesk
  2. Zapier automatically creates feedback on ProdPad

What You Need

  • Zendesk account
  • ProdPad account
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Connect ProdPad + Zendesk in Minutes

It's easy to connect ProdPad + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Feedback

Triggers when a new feedback is added to ProdPad. The fields can contain HTML.

InstantPushed Idea

Triggers when an idea in your ProdPad account is pushed to development via Zapier.

New User Story

Triggers when a new user story is added to your ProdPad account. The fields can contain HTML.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New Idea

Triggers when a new idea is added to your ProdPad account. The fields can contain HTML.

InstantPushed User Story

Triggers when a user story in your ProdPad account is pushed to development via Zapier.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.