Loading

Google My Business + Zendesk

Create Zendesk tickets from new Google My Business reviews

Do you fail to post public responses to reviews or to take action based on what customers say? This integration might help. It turns reviews of your business on Google into tickets on Zendesk. Now, whenever someones takes the time to talk about your products and services, you can reach out to them. Soon, you'll start building an even better relationship with your customers.

Do you fail to post public responses to reviews or to take action based on what customers say? This integration might help. It turns reviews of your business on Google into tickets on Zendesk. Now, whenever someones takes the time to talk about your products and services, you can reach out to them. Soon, you'll start building an even better relationship with your customers.

  1. When this happens...
    Google My BusinessGoogle My Business
    New Review

    Triggers when a new review is submitted for a specified location.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • LocationRequired

    Trigger
    Scheduled
    Try It
    • Review NameRequired

    • Your ReplyRequired

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
google-my-business logo
google-my-business logo

About Google My Business

Google My Business launched as a way of giving business owners more control of what shows in the search results when someone searches a given business name.
Help

Related categories

  • Google
  • Website Builders

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
zendesk logo

Related categories

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support