OnceHub + Zendesk
Create new Zendesk tickets from completed OnceHub bookings
Need to log a support ticket as soon as your support session is completed? This Zap will create new tickets in Zendesk every time a meeting booked via OnceHub is completed. It's a simple way to log the time you spend supporting your clients.
Need to log a support ticket as soon as your support session is completed? This Zap will create new tickets in Zendesk every time a meeting booked via OnceHub is completed. It's a simple way to log the time you spend supporting your clients.
- When this happens...Booking Completed
Triggers when the date and time for a booking has passed.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Contact Captured
Triggers when a contact is captured
Try ItContact Updated
Triggers when a captured contact is updated
Try ItConversation Abandoned
Triggers when a chatbot conversation is abandoned by a website visitor.
Try ItConversation Started
Triggers when a website visitor starts interacting with your chatbot.
Try It
Contact Lifecycle Event
Triggers when a contact is captured or updated
Try ItConversation Lifecycle Event
Triggers when the status of a conversation is changed to “Reached-out”, “Started”, “Closed”, or “Abandoned”.
Try ItConversation Closed
Triggers when a chatbot conversation reaches its end, or when a website visitor engages with a new chatbot.
Try ItBooking Lifecycle Event
Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.
Try It
