OnceHub + Zendesk Integrations

How to connect OnceHub + Zendesk

Zapier lets you send info between OnceHub and Zendesk automatically—no code required.

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Popular OnceHub + Zendesk workflows

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Create new Zendesk tickets from completed OnceHub bookings
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OnceHub + Zendesk
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When this happens
Step 1: Booking Completed
Then do this
Step 2: Create Ticket
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Create new Zendesk tickets from completed OnceHub bookings
Premium
Create new Zendesk tickets from completed OnceHub bookings
OnceHub + Zendesk

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Supported triggers and actions

What does this mean?

Contact Captured
Triggers when a contact is captured
Trigger
Instant
Contact Lifecycle Event
Triggers when a contact is captured or updated
Trigger
Instant
Contact Updated
Triggers when a captured contact is updated
Trigger
Instant
Conversation Lifecycle Event
Triggers when the status of a conversation is changed to “Reached-out”, “Started”, “Closed”, or “Abandoned”.
Trigger
Instant
Conversation Abandoned
Triggers when a chatbot conversation is abandoned by a website visitor.
Trigger
Instant
Conversation Closed
Triggers when a chatbot conversation reaches its end, or when a website visitor engages with a new chatbot.
Trigger
Instant
Conversation Reached Out
Triggers when a chatbot reaches out to a website visitor, prior to the website visitor's first response.
Trigger
Instant
Conversation Started
Triggers when a website visitor starts interacting with your chatbot.
Trigger
Instant
OnceHub
Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.
Instant
Trigger
OnceHub
Triggers when an existing booking is cancelled.
Instant
Trigger
OnceHub
Triggers when a booking is canceled and replaced by a new booking.
Instant
Trigger
OnceHub
Triggers when the date and time for a booking has passed.
Instant
Trigger
OnceHub
Triggers when the status of a booking is manually changed to “No-show”.
Instant
Trigger
OnceHub
Triggers when a booking is rescheduled.
Instant
Trigger
OnceHub
Triggers when a new booking is scheduled.
Instant
Trigger
Zendesk
Triggers when a new group is created.
Scheduled
Trigger
Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How OnceHub + Zendesk Integrations Work

Step 1: Authenticate OnceHub and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.