How to connect OnceHub + Zendesk
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Popular OnceHub + Zendesk workflows
Create new Zendesk tickets from completed OnceHub bookings
Create new Zendesk tickets from completed OnceHub bookingsPremium
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- Contact CapturedTriggers when a contact is capturedTrigger
- Contact Lifecycle EventTriggers when a contact is captured or updatedTrigger
- Contact UpdatedTriggers when a captured contact is updatedTrigger
- Conversation Lifecycle EventTriggers when the status of a conversation is changed to “Reached-out”, “Started”, “Closed”, or “Abandoned”.Trigger
- Conversation AbandonedTriggers when a chatbot conversation is abandoned by a website visitor.Trigger
- Conversation ClosedTriggers when a chatbot conversation reaches its end, or when a website visitor engages with a new chatbot.Trigger
- Conversation Reached OutTriggers when a chatbot reaches out to a website visitor, prior to the website visitor's first response.Trigger
- Conversation StartedTriggers when a website visitor starts interacting with your chatbot.Trigger
- OnceHub
Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.
Instant
Trigger
- OnceHub
Triggers when an existing booking is cancelled.
Instant
Trigger
- OnceHub
Triggers when a booking is canceled and replaced by a new booking.
Instant
Trigger
- OnceHub
Triggers when the date and time for a booking has passed.
Instant
Trigger
- OnceHub
Triggers when the status of a booking is manually changed to “No-show”.
Instant
Trigger
- OnceHub
Triggers when a booking is rescheduled.
Instant
Trigger
- OnceHub
Triggers when a new booking is scheduled.
Instant
Trigger
- Zendesk
Triggers when a new group is created.
Scheduled
Trigger
- Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
- Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
- Zendesk
Triggers when a new user is created.
Scheduled
Trigger
- Zendesk
Triggers when a new view is created.
Scheduled
Trigger
- Zendesk
Create a new organization.
Scheduled
Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
How OnceHub + Zendesk Integrations Work
- Step 1: Authenticate OnceHub and Zendesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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