Not every customer support ticket can be resolved by a member of the support team. This Zapier automation helps turn your Zendesk tickets into team to-dos in Wrike, so you can pull in the correct person to answer a ticket. Every time a new ticket is added in Zendesk, Zapier will create a new task in Wrike with the ticket information you choose.
How It Works
- A new ticket is added in Zendesk
- Zapier creates a new task in Wrike with the ticket information
What You Need
- Zendesk account
- Wrike account
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Triggered when a new task is created.
Create a new task.
Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.
Triggered when a new folder is created.
Create a new ticket.
Triggers when a new group is created.
Create a new organization.