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Wrike + Zendesk

Create new Wrike tasks from Zendesk tickets

Not every customer support ticket can be resolved by a member of the support team. This Zapier automation helps turn your Zendesk tickets into team to-dos in Wrike, so you can pull in the correct person to answer a ticket. Every time a new ticket is added in Zendesk, Zapier will create a new task in Wrike with the ticket information you choose.

Not every customer support ticket can be resolved by a member of the support team. This Zapier automation helps turn your Zendesk tickets into team to-dos in Wrike, so you can pull in the correct person to answer a ticket. Every time a new ticket is added in Zendesk, Zapier will create a new task in Wrike with the ticket information you choose.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    WrikeWrike
    Create Task

    Create a new task.

    ActionWrite
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Supported triggers and actions

    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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About Wrike

Wrike is a flexible project management and collaboration platform that enables you to organize your projects, tasks, plans and discussions. It helps you sync your team’s efforts and track your work progress in real time.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories