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Create new Wrike tasks from Zendesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Create Task

Not every customer support ticket can be resolved by a member of the support team. This Zapier automation helps turn your Zendesk tickets into team to-dos in Wrike, so you can pull in the correct person to answer a ticket. Every time a new ticket is added in Zendesk, Zapier will create a new task in Wrike with the ticket information you choose.

How It Works

  1. A new ticket is added in Zendesk
  2. Zapier creates a new task in Wrike with the ticket information

What You Need

  • Zendesk account
  • Wrike account
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Connect Wrike + Zendesk in Minutes

It's easy to connect Wrike + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Folder

Triggered when a new folder is created.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.

New View

Triggers when a new view is created.

New Task

Triggered when a new task is created.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New User

Triggers when a new user is created.