Wrike + Zendesk

Manage new Zendesk tickets by creating tasks in Wrike

Streamline your project management with this handy workflow. When a new ticket view surfaces in Zendesk, a corresponding task is instantly created in Wrike. This ensures no customer request goes unnoticed and empowers your team to stay on top of all tasks efficiently. Elevate your productivity by consolidating your customer service and project management activities.

Streamline your project management with this handy workflow. When a new ticket view surfaces in Zendesk, a corresponding task is instantly created in Wrike. This ensures no customer request goes unnoticed and empowers your team to stay on top of all tasks efficiently. Elevate your productivity by consolidating your customer service and project management activities.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    WrikeWrike
    Create Task

    Create a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
wrike logo
wrike logo

About Wrike

Wrike is a flexible project management and collaboration platform that enables you to organize your projects, tasks, plans and discussions. It helps you sync your team’s efforts and track your work progress in real time.

Related categories

  • Project Management

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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