Zendesk + MonkeyLearn
Add tags to new Zendesk tickets based on MonkeyLearn classification
Want to save precious time for your customer support team and automate support ticket classification and tagging? Once set up, this integration will automate ticket tagging and classification with MonkeyLearn. Every time a new ticket arrives in your Zendesk account, MonkeyLearn will classify the content (subject + body) to automatically tag the ticket.
Want to save precious time for your customer support team and automate support ticket classification and tagging? Once set up, this integration will automate ticket tagging and classification with MonkeyLearn. Every time a new ticket arrives in your Zendesk account, MonkeyLearn will classify the content (subject + body) to automatically tag the ticket.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this...Classify Text
Classifies a text. Eg: topic, sentiment, etc.
- then do this!Add Tag(s) to Ticket
Add one or more tags to an existing ticket.
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