Zendesk + Zapier Chatbots

Automatically respond to new Zendesk tickets with Zapier Chatbots

Streamline customer support by automating responses to new Zendesk tickets. When a new ticket arrives in Zendesk, Zapier Chatbots generates a reply and adds it as a comment on the ticket. This Zap ensures quick, consistent responses, helping to manage customer inquiries efficiently and improving response times.

Streamline customer support by automating responses to new Zendesk tickets. When a new ticket arrives in Zendesk, Zapier Chatbots generates a reply and adds it as a comment on the ticket. This Zap ensures quick, consistent responses, helping to manage customer inquiries efficiently and improving response times.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this...
    Zapier ChatbotsZapier Chatbots
    Generate Reply to Message

    Generates a new message reply from a Zapier Chatbot

    ActionWrite
  3. then do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation
Learn more

Related categories

  • AI Chatbots