How to connect Zendesk + Webhooks by Zapier + ForceManager
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Do even more with Zendesk + Webhooks by Zapier + ForceManager
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Zendesk, Webhooks by Zapier, and ForceManager. And don’t forget that you can add more apps and actions to create complex workflows.
New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planTicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundCatch Raw Hook
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.MethodRequired
URLRequired
Data Pass-Through?
Data
Unflatten
Basic Auth
Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Sales Order Updated
Triggers when a sales order is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Calendar Item Updated
Triggers when a calendar item is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Activity
Triggers when a new activity is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Contact
Triggers when a new contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Sales Order
Triggers when a new sales order is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Contact Updated
Triggers when a contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ListRequired
Description in SpanishRequired
Description in Brasilian Portuguese
Description in German
Description in Dutch
Description in English
Description in French
Description in Italian
Description in Portuguese
Description in Russian
Description in American English
External ID
ID Parent
Order
Str ID Environment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account IDRequired
Name
Branch
Owners
Type
Segment
Status
Vat Number
Public
Read Only
Comments
Phone
Phone 2
Phone 3
Fax
Email
Website
Address 1
Address 2
City
Post Code
Region
Country
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
BranchRequired
OwnersRequired
Type
Segment
Status
Vat Number
Public
Read Only
Comments
Phone Number 1
Phone Number 2
Phone Number 3
Fax
Email
Website
Address 1
Address 2
City
Post Code
Country
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Task or EventRequired
ContactRequired
SubjectRequired
OwnerRequired
Start DateRequired
End DateRequired
Start HourRequired
End HourRequired
BranchRequired
Account
Opportunity
All Day
City
Comment
External ID
Permission Level
Read Only
Reminder
Send Notification
Activity Type
Completed
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ReferenceRequired
OwnerRequired
Sales ProbabilityRequired
BranchRequired
StatusRequired
Type
Total
Sales Forecast Date
Closed Date
Won Date
Lost Date
Account 1Required
Account 2
Account 3
Comment
Address 1
Address 2
City
Post Code
Region
Country
Currency
External ID
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
Read Only
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact
First Name
Last Name
Account
Gender
Owner
Type
Address Line 1
City
Comment
Country
Email Address
Email Address 2
Email Address 3
External ID
Fax
Linkedin
Permission Level
Phone Number 1
Phone Number 2
Post Code
Read Only
Region
Skype
Use Company Address
Birthday
Marketing Communications
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Calendar Item IDRequired
Task or Event
Contact
Subject
Owner
Start Date
End Date
Start Hour
End Hour
Branch
Account
Opportunity
All Day
City
Comment
External ID
Permission Level
Read Only
Reminder
Send Notification
Activity Type
Completed
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Opportunity ID
Reference
Owner
Sales Probability
Branch
Status
Type
Total
Sales Forecast Date
Closed Date
Won Date
Lost Date
Account 1
Account 2
Account 3
Comment
Address 1
Address 2
City
Post Code
Region
Country
Currency
External ID
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
Read Only
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ListRequired
Field NameRequired
Field ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appHelp
ActionThis is an event a Zap performs.SearchFind existing data in your appHelp
ActionThis is an event a Zap performs.SearchFind existing data in your appHelp
ActionThis is an event a Zap performs.SearchFind existing data in your appField NameRequired
Field ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appEmail or PhoneRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appExternal IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appField NameRequired
Field ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appListRequired
Field NameRequired
Field ValueRequired
Description in SpanishRequired
Description in Brasilian Portuguese
Description in German
Description in Dutch
Description in English
Description in French
Description in Italian
Description in Portuguese
Description in Russian
Description in American English
External ID
ID Parent
Order
Str ID Environment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundField NameRequired
Field ValueRequired
NameRequired
BranchRequired
OwnersRequired
Type
Segment
Status
Vat Number
Public
Read Only
Comments
Phone Number 1
Phone Number 2
Phone Number 3
Fax
Email
Website
Address 1
Address 2
City
Post Code
Country
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundEmail or PhoneRequired
First NameRequired
Last NameRequired
AccountRequired
Gender
Owner
Type
Address 1
City
Comment
Country
Email Address
Email Address 2
Email Address 3
External ID
Fax
Linkedin
Permission Level
Phone Number 1
Phone Number 2
Post Code
Read Only
Region
Skype
Use Company Address
Birthday
Marketing Communications
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundExternal IDRequired
First NameRequired
Last NameRequired
AccountRequired
Gender
Owner
Type
Address 1
City
Comment
Country
Email Address
Email Address 2
Email Address 3
External ID
Fax
Linkedin
Permission Level
Phone Number 1
Phone Number 2
Post Code
Read Only
Region
Skype
Use Company Address
Birthday
Marketing Communications
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundField NameRequired
Field ValueRequired
ReferenceRequired
OwnerRequired
Sales ProbabilityRequired
BranchRequired
StatusRequired
Type
Total
Sales Forecast Date
Closed Date
Won Date
Lost Date
Account 1Required
Account 2
Account 3
Comment
Address 1
Address 2
City
Post Code
Region
Country
Currency
External ID
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
Read Only
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Ticket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundURLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planURLRequired
Query String Params
Send As JSON
JSON key
Unflatten
Basic Auth
Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Activity Updated
Triggers when an activity is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Account
Triggers when a new account is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Calendar Item
Triggers when a new calendar item is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Opportunity
Triggers when a new opportunity is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Account Updated
Triggers when an account is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Opportunity Updated
Triggers when an opportunity is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.StatusRequired
Account
Account Address
Branch
Contact
Currency
Closed Date
Archived
Blocked
Comment
Discount 1
Discount 2
Discount 3
Discount 4
External ID
Internal Comment
Main Sales Order
Opportunity
Rate
Read Only
ReferenceRequired
Number
Sales Forecast Date
Owner
Total
Year
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
First Name
Last Name
Account
Gender
Owner
Type
Address 1
City
Comment
Country
Email Address
Email Address 2
Email Address 3
External ID
Fax
Linkedin
Permission Level
Phone Number 1
Phone Number 2
Post Code
Read Only
Region
Skype
Use Company Address
Birthday
Marketing Communications
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
TypeRequired
OwnerRequired
DateRequired
Contact
Opportunity
Check-in
Check-in Type
Checkout Date
Comment
Geocoded
Geocoding Accuracy
Latitude
Longitude
Permission Level
Read-only
External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First NameRequired